Premier Nissan Mall of Georgia - Service Center

The greatest is the superb service. I drive 2 hours from Ellijay Georgia for my cR service. I signed up on line for my 30k service Grace mentioned that there was no appt and they I drive 2 hours from Ellijay Georgia for my cR service. I signed up on line for my 30k service Grace mentioned that there was no appt and they were fully booked She quickl did some adjustments and my car was serviced. All 5 tires were in bad shape and replaced. I am so grateful to Grace for helping me. Your company is fortunate to have her as a service rep. I will always shop at Sutherlin. More

The $160 diagnostic was a total bogus. You’ve told me it’s the windshield sealer that causes water to gather under the drivers seat and I need to replace it for $1,200. I asked the tech if You’ve told me it’s the windshield sealer that causes water to gather under the drivers seat and I need to replace it for $1,200. I asked the tech if that’s for sure the problem and was told that if that’s not it, further testing must be done. I took my car to a shop. That was not the problem, at all. I have documentation to prove it and I will need the $160 back. You are reaping people off. I will go online and give you the review to reflect all of the above. I do know dealers are more expensive for they provide genuine parts; but I also expect proper work to be done, also. I did not need any windshield replacement and as a matter of fact no parts changing to fix my car problem. So very disappointed! More

Philip was even better the second time around. He was Knowledgeable , courteous and patient. Look forward to working with home in the future. He was Knowledgeable , courteous and patient. Look forward to working with home in the future. More

Service was done efficiently. I will be using their services again in the future for sure. I will be using their services again in the future for sure. More

Appointment for 4 new tires and an oil change. The oil and filter was fine. But did not have any tires in stock. I ended up buying tires at a Firestone Dealership. No problem. I bought the car and The oil and filter was fine. But did not have any tires in stock. I ended up buying tires at a Firestone Dealership. No problem. I bought the car and always had it serviced from your dealership. More

Excellent customer service since I walked into the store. Kristi did a wonderful job. Thank Kristi did a wonderful job. Thank More

Terrible customer service in service department. Literally ignored me. Rude when I asked for help. Literally ignored me. Rude when I asked for help. More

Charged me for services they did not do on my car. I called to complaint and they reimbursed me the amount. But if I don’t double check they’re charge me more. Sadly second time it happens. It looks s I called to complaint and they reimbursed me the amount. But if I don’t double check they’re charge me more. Sadly second time it happens. It looks sketchy now More

I really enjoy the staff and service at Nissan Mall of Georgia. They are always helpful and efficient. Georgia. They are always helpful and efficient. More

My service was great! Ernad took great care of me and had me out of there in no time. I’ll definitely be coming back for any future services I’d need! Ernad took great care of me and had me out of there in no time. I’ll definitely be coming back for any future services I’d need! More