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Premier Nissan Mall of Georgia - Service Center

Buford, GA

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2,409 Reviews

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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January 01, 2020

Best service in buford Ga Rubin and the technician that restored my headlights were awesome. My headlights were so bad I could barely see. Now I have clear like new headlights More

by ronetta35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Jan 08, 2020 -

Premier Nissan Mall of Georgia responded

We're happy you found our staff to be so supportive during your experience here at Sutherlin Nissan Mall/ga. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2019

Friendly staff but Service??? Every time I’ve taken my car here something else has been wrong on my car. Last time I went was for a oil change, tire rotation, transmission flush, More

by Omni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Urreago
Feb 19, 2020 -

Premier Nissan Mall of Georgia responded

Omni, we regret to read that you have not been satisfied with your experience at our service facility.We would greatly appreciate the opportunity to address your concerns. Please give our Service Manager, Anthony, a call at 678-714-1885 upon your earliest convenience. Thank you in advance for allowing us to address your concerns.

December 30, 2019

Great service and nice people I had trouble with my dash board alerting me that I had low air on all my tires on cold mornings. But when I took my car in for an oil change and to c More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
Jan 08, 2020 -

Premier Nissan Mall of Georgia responded

Tricia, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Thanks for choosing Sutherlin Nissan!

December 29, 2019

Great They are a awesome dealership! Came to get a oil change asked if I needed a shuttle anywhere, asked about an car wash after my oil change. Over all w More

by APRILBROOKS1331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Jan 09, 2020 -

Premier Nissan Mall of Georgia responded

Hi Aprilbrooks1331, thank you for taking the time to leave a review for us at Sutherlin Nissan Mall/ga. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. We look forward to serving you again soon!

December 28, 2019

Good folks Friendly folks, courtesy staff always willing to help. Clean facility, this in its self means a lot to me. I keep a clean vehicle and have yet to find More

by ctdcouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
Feb 19, 2020 -

Premier Nissan Mall of Georgia responded

Ctdcouch, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! Thank you so much again for your feedback! We hope you have a great day!

December 28, 2019

Oil change Horrible. Almost 3 hour wait for oil change (ONLY). I also had an appointment made for 11:30. Wasn’t out until 2:30! Their main concern is telling you More

by jacleary4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherry Hosch
Feb 19, 2020 -

Premier Nissan Mall of Georgia responded

Thank you again for taking the time to let us know how we did. We appreciate your feedback as it enables us to continue to improve on the service we provide to our customers moving forward. We would greatly appreciate the opprtunity to regain your business. Please give our Service Manager, Anthony, if yu are willing to give us the opportunity to speak with you.

December 28, 2019

Great service. Juan provided excellent customer service. He was professional and new his job. I would recommend Juan as an advisor and Sutherlin Nissan as a place to More

by STEADYMEL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Urreago
Feb 19, 2020 -

Premier Nissan Mall of Georgia responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! We hope to be of service to you again in the future. Best wishes, Sutherlin Nissan Mall/ga

Feb 19, 2020 -

Premier Nissan Mall of Georgia responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! We hope to be of service to you again in the future. Best wishes, Sutherlin Nissan Mall/ga

December 28, 2019

Nissan Mall Of Georgia Customer Service I went to Nissan Mall Of Georgia to get oil change wait was long but Sherry is awesome she kept me posted Sherry is wonderfull More

by Empress Chika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
Feb 19, 2020 -

Premier Nissan Mall of Georgia responded

Empress Chika, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall/ga! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2019

average rating for the customer service center repo I use to have Brooks as my service rep and he is no longer there. He was excellent and friendly with the servie suggestions and mannerism. I had a d More

by HARTNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracie
Feb 19, 2020 -

Premier Nissan Mall of Georgia responded

Hello Hartne, thank you; we appreciate your feedback! We strive to deliver the same experience to our guest, no matter who is assisting them. we are sorry to have dropped the ball during your visit. We will use your feedback as an opportunity to grow our team and our ability to better serve our guest. Thanks again for sharing your thoughts with us.

December 25, 2019

Excellent service and care As per usual the service was excellent and thorough. I always leave with a positive experience and my my truck performs top notch and appreciates the More

by FORD310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Hosch
Feb 19, 2020 -

Premier Nissan Mall of Georgia responded

Ford310, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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