Premier Nissan Mall of Georgia - Service Center
Buford, GA

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center
Sherry Hosch Experience Exlecclent! Sherry Hosch my service advisor did an excellent job in servicing and keeping me updated. Being the middle of December and the service department was Sherry Hosch my service advisor did an excellent job in servicing and keeping me updated. Being the middle of December and the service department was very busy (which stands to reason). Everyone getting ready to go out of town! Sherry and the guys in the shop still gave the same excellent service as always! More
Good Service, no doubt. The service is good but this car is 26 months old and the battery should had been under warranted if anything it should had been pro rated just like t The service is good but this car is 26 months old and the battery should had been under warranted if anything it should had been pro rated just like the one you just put in. It is all a profit convinience. More
Service and Tire Rotation Normally, we have great service. However, yesterday was a disaster! The person went to lunch and did not tell us that the vehicle was ready. We waited Normally, we have great service. However, yesterday was a disaster! The person went to lunch and did not tell us that the vehicle was ready. We waited an extra one hour. Then, when we finally checked out, the person was still not around, and he had failed to write the code on the invoice that shows we bought the service plan when we purchased the car. It took an extra twenty minutes to check out because they had to make sure we were telling the truth! I do not want to ever have the person listed below help us. He was irresponsible, and we were late for other appointments because of his incompetence. More
Great experience I always try to schedule with Sherry and I am never disappointed. She takes care of me and I truly appreciate her efforts. She does a fantastic job. I always try to schedule with Sherry and I am never disappointed. She takes care of me and I truly appreciate her efforts. She does a fantastic job. More
Great service Every time I go to this dealership the customer service is great. Sherry H. always helps me keep my car in good shape by telling me the services my ca Every time I go to this dealership the customer service is great. Sherry H. always helps me keep my car in good shape by telling me the services my car needs. Thanks! More
Excellent Wonderful experience everytime Miss Sherry is always helpful and has experience and knowledge of my vehicle and what warranty services need to be done Wonderful experience everytime Miss Sherry is always helpful and has experience and knowledge of my vehicle and what warranty services need to be done at which service which is so helpful to me More
Basic service on a 2005 350Z I needed service on a 2005 350Z. Because it usuallyneeds soecial attention, I like to start with the dealer. Juan helped identify the problem and th I needed service on a 2005 350Z. Because it usuallyneeds soecial attention, I like to start with the dealer. Juan helped identify the problem and then get it resolved. More
Heat for winter! My concerns were taken seriously and a solution was found. Repairs were able to happen right away. My time was respected and a rental vehicle was prov My concerns were taken seriously and a solution was found. Repairs were able to happen right away. My time was respected and a rental vehicle was provided! I now drive in comfort again! More
Sherry Hosch is rude I usually receive great service but Sherry was awful. She was too busy eavesdropping on another service consultant to listen to what I wanted. My car I usually receive great service but Sherry was awful. She was too busy eavesdropping on another service consultant to listen to what I wanted. My car needed more service but she "assumed" I didn't want it since I didn't want some other services discussed when I first dropped the car. She didn't ask me if I wanted the extra service and was going to send me out without getting it done. Then expected me to come back another time to get it done. More
Great experience! Juan was very helpful and professional. He made my first experience there worth being a regular customer for my vehicle servicing. I also enjoyed the Juan was very helpful and professional. He made my first experience there worth being a regular customer for my vehicle servicing. I also enjoyed the environment overall. More