Premier Nissan Mall of Georgia - Service Center
Buford, GA

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center
A very positive and seamless experience My service rep, Ruben Hernandez, was very helpful and responsive. He explained very well the process for assessing and resolving the recall. He made m My service rep, Ruben Hernandez, was very helpful and responsive. He explained very well the process for assessing and resolving the recall. He made my service experience a very positive one. More
Oil change I had an appointment for a regular oil change. Thinking this would take 30-45 minutes at most, ended up taking close to 2 hours. Unfortunately, the co I had an appointment for a regular oil change. Thinking this would take 30-45 minutes at most, ended up taking close to 2 hours. Unfortunately, the communication wasn't there, explaining why it has taken so long. Understanding my situation better, after finding out the reason for the delay. Thanks More
OIL CHANGE & TIRE ROTATION! Fast courteous service with a smile as always, i was taken care of as soon as I walked in the door, the team finished the service right on time with n Fast courteous service with a smile as always, i was taken care of as soon as I walked in the door, the team finished the service right on time with no issues! thanks! More
Excellent Service Sutherlin is the best! Will continue to visit there for all of our service on both of our Nissan vehicles. Both vehicles have been top notch. Sutherlin is the best! Will continue to visit there for all of our service on both of our Nissan vehicles. Both vehicles have been top notch. More
Great Service As always, I got great customer service at Sutherlin Nissan, one of the reasons I've bought 6 cars there. Grace was amazing (pardon the pun) at making As always, I got great customer service at Sutherlin Nissan, one of the reasons I've bought 6 cars there. Grace was amazing (pardon the pun) at making sure everything I needed done to my car was completed. More
Lengthy oil change Although I had an appointment for a simple oil and filter change, my car was tied up for almost two hours. That is unacceptable. In the future I will Although I had an appointment for a simple oil and filter change, my car was tied up for almost two hours. That is unacceptable. In the future I will rely on express oil change service. More
Very polite staff and quick service I’ve always had good experiences with the staff in this dealer, had the luck of getting polite agents and good service. I do remember that my dad ha I’ve always had good experiences with the staff in this dealer, had the luck of getting polite agents and good service. I do remember that my dad had a bad experience with a elderly lady just because he didn’t speak Spanish, someone probably complained about her because she is nicer now. Juan was the one helping me, he’s very nice. More
Reuben was great! They were quick, helpful and kind. The staff was kind and punctual! They have a comfortable waiting area and they even provide snacks. Reuben was pati They were quick, helpful and kind. The staff was kind and punctual! They have a comfortable waiting area and they even provide snacks. Reuben was patient and pleasant. Thanks again for your help!! More
Nice and quick service Overall satisfied with my service, i did oil change, tire rotation, air filter and the i find the shuttle service very convenient (i made personal ap Overall satisfied with my service, i did oil change, tire rotation, air filter and the i find the shuttle service very convenient (i made personal appointments meanwhile my car was getting serviced) and i got dropped and picked up. Love this service. More
They care about their customers. Sherry Hosch is one of the nicest service reps I have ever dealt with. I will not go anywhere else for service. They are like family. Sherry Hosch is one of the nicest service reps I have ever dealt with. I will not go anywhere else for service. They are like family. More