Premier Nissan Mall of Georgia - Service Center

Excellent customer service Very professional and communicative about the services needed for my car. Trustable people and very open to explain everything was described in the s Very professional and communicative about the services needed for my car. Trustable people and very open to explain everything was described in the service quote More

I asked them to also look at my radio again. It is worse than ever and will not barely get Mx service. Whatever they did now made it worse and even in wide open sky I not get satellite service. I will neve than ever and will not barely get Mx service. Whatever they did now made it worse and even in wide open sky I not get satellite service. I will never buy another Nissan again am not impressed with the lack of service to fix my radio or replace or check antenna or replace since this time last year!!! Ongoing issues still unresolved More

Service Wait on line, then someone help me. Turn out he/she is not the one that suppose to help me, then he/she sent me to the one that suppose to help me. Wait on line, then someone help me. Turn out he/she is not the one that suppose to help me, then he/she sent me to the one that suppose to help me. By the time I get to the one suppose to help me, it take forever. More

Michael Keen was spectacular Pick Michael Keen as your service advisor. He was awesome and courteous. He set the right expectations and delivered as promised. I would recommend hi Pick Michael Keen as your service advisor. He was awesome and courteous. He set the right expectations and delivered as promised. I would recommend him to anyone. More

A very long day I had an appointment at 10:30 with Michael Keen. I used your recommendation for replacing my windshield with Todd at Glass Pro. I met him there at 9:1 I had an appointment at 10:30 with Michael Keen. I used your recommendation for replacing my windshield with Todd at Glass Pro. I met him there at 9:15. He said it would be an hour. It was 2 hours. I got my car back at 11:15. I met Michael and started the process. He was great! He was overwhelmed with work and did everything right. My car sat outside until 12:49. Once the work was done it was 4:00PM. The work was front / back breaks, tire rotation and replace the drive belt. The only issue I have is it took so long to get everything done. I noticed the shop guys had to talk to the advisors a lot and work could have been done much faster in my opinion. Michael Keen was the only bright spot in the day. He made my visit the way it should go with his communication and his kindness. More

Returning customer First let me say that Juan was extremely courteous and helpful. We had a scheduled appointment but the needed parts were not ordered and/or ready. Ju First let me say that Juan was extremely courteous and helpful. We had a scheduled appointment but the needed parts were not ordered and/or ready. Juan informed me of the problem and the hour delay to start on our van. It would hav even nice if all of the needed items for an oil change had been ordered and ready ahead of time but Juan made sure we knew and as soon as the parts arrived we were handled quickly. More

Dedication and Decipline From the 1st day this Nissan dealer been always great to me. Yesterday I check my engine fliuds they are low special the antifreeze thx From the 1st day this Nissan dealer been always great to me. Yesterday I check my engine fliuds they are low special the antifreeze thx More

Service with Care. The service attendant, Sherry was very thoughtful and listened to our concerns about the way our vehicle was driving. Sorry to say that they were not The service attendant, Sherry was very thoughtful and listened to our concerns about the way our vehicle was driving. Sorry to say that they were not able to duplicate the problem and the computer was giving them no help, however they tried their best to find the problem and ease our pain. After several tries and much down time, we traded in the 2006 Pathfinder for a 2018 model. It gave us 13 years of great service, guess it was tired and wanted to retire. More

Oil change I’ve been coming here for years now to get my oil change and the service is always exceptional. The workers try their hardest to please you and make y I’ve been coming here for years now to get my oil change and the service is always exceptional. The workers try their hardest to please you and make you leave satisfied. More