Premier Nissan Mall of Georgia - Service Center

Ian, my service writer was awesome! Service has been great. Sales department, on the other hand, is awful. Terrible to work with. Luckily the service department has made up for some of Service has been great. Sales department, on the other hand, is awful. Terrible to work with. Luckily the service department has made up for some of what the sales department lacks. More

I have never had a bad service experience here. Always courteous and professional. Highly recommended. A+ Always courteous and professional. Highly recommended. A+ More

Courteous, helpful, on time, and always friendly. I feel this dealership is honest even if the prices are high. I feel this dealership is honest even if the prices are high. More

The service was very satisfactorily. They listened to my concerns, provided input on my vehicle. The necessary work was completed. The service manager, Grace, and Delfi are really great They listened to my concerns, provided input on my vehicle. The necessary work was completed. The service manager, Grace, and Delfi are really great and helpful. More

Extremely fast service. Went in for oil change and was out in o I t Went in for oil change and was out in o I t More

I haven't owned a Nissan in over a year and haven't been to this dealership in over 2 years. Yet I still get harassed via texts and emails by them regularly. Including asking me to take surveys for work I h to this dealership in over 2 years. Yet I still get harassed via texts and emails by them regularly. Including asking me to take surveys for work I haven't had done. More

Everything was good and my service rep Grace Ellington was awesome and the best on what she does. Very knowledgeable in what she does. was awesome and the best on what she does. Very knowledgeable in what she does. More

Great service, had a wiring issue after some Trial and error Robert got it fixed and reprogrammed for us. Had some issues afterwards Ian Mack the service manager was willing to makes things right. Will us error Robert got it fixed and reprogrammed for us. Had some issues afterwards Ian Mack the service manager was willing to makes things right. Will use them again for service. More

The staff is very helpful & friendly! They answered all my questions & fixed my car quickly. They answered all my questions & fixed my car quickly. More

Auto work was good, but feel customer service is somewhat poor. Was told wait would be 1-1/2 hours then got text saying it would be 5 hours. Questioned this and was told “Oh, that doesn’t mean anything - i poor. Was told wait would be 1-1/2 hours then got text saying it would be 5 hours. Questioned this and was told “Oh, that doesn’t mean anything - it’s just in the system.” Pretty stupid in my opinion. And they texted it, when I was sitting 20 feet away. Poor customer service in my opinion. More