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Premier Nissan Mall of Georgia - Service Center

Buford, GA

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2,409 Reviews

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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January 17, 2023

When I came in to get my car serviced I was notified that a gasket was broken when putting everything back together I was told I would receive a call when the part arrived that was on 12-29-22 I still haven’ More

by TA1KOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Ellington
Jan 19, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department. I would love if you could give me a call so I can try and resolve the issues you may have had during your appointment. My direct number is 770-940-2791. Take care and I look forward to hearing from you. Emily Sutherlin Nissan Mall of Ga

January 16, 2023

This place is horrible 😩I was there for service for my Nissan Pathfinder but I’m not going there anymore! Very dishonest and all they want is to charge you more and scare you that your car need a lot of w More

by JNSANZI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernad Hasanovic
Jan 19, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department. I would love if you could give me a call so I can try and resolve the issues you may have had during your appointment. My direct number is 770-940-2791. Take care and I look forward to hearing from you . Emily Sutherlin Nissan Mall of Ga

January 14, 2023

I had the greatest experience from the time I walked in the door to the completion of my purchase!!!!Phenomenal-job everyone!!! More

by RPOLKHALL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua !!!, Diego Atehortua, Mitchell Roe
January 14, 2023

The employee that worked on my car was incredibly condescending. Just because I’m a woman does not need he needs to man-splain what maintenance I needed. I had already told him that I had an oil chan More

by Scd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Sigman
Jan 19, 2023 -

Premier Nissan Mall of Georgia responded

Samantha, thank you for taking the time to speak with me today. I apologize again for the experience you had while you were here for you service appointment. Please let me know if there is anything else I can do for you. Take care and we appreciate you choosing Sutherlin Nissan Mall of Ga. Emily Sutherlin Nissan Mall of Ga

January 13, 2023

I just bought a certified used car. I have since been back to the service department twice within 2 weeks of purchase. Each visit the estimated time for repair was double. I was happy t More

by PHILLIP_HAYNES
Recommend Dealer
Yes
Employees Worked With
Phillip Parker, Diego Atehortua
Jan 19, 2023 -

Premier Nissan Mall of Georgia responded

Phillip, thank you for taking the time to leave us feedback on your recent visit to our sales department. Please give me a call if there is anything I can do to resolve any issues you may have had. We appreciate you choosing Sutherlin Nissan Mall of Ga and we are here if you need any further assistance. Take care! Emily Sutherlin Nissan Mall of Ga

January 13, 2023

The radio is still not fixed but was told it was. Trouble getting blower motor for AC fixed. More

by PAMELAMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cass Warner
Jan 19, 2023 -

Premier Nissan Mall of Georgia responded

Pamela, thank you for taking the time to leave us feedback on your recent visit to our service department. We are sorry to hear that you were not completely satisfied. I would like to get more information from you to see if there is any way I can reconcile any issues you may have had. My direct number is 770-940-2791. Take care. Emily Sutherlin Nissan Mall of Ga

January 09, 2023

Vinny the sales guys was great and the finance guy wasn't pushy and was very informative of the process and the options. More

by CALEBFOLSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seung Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales person - Vinny.
January 09, 2023

The dealership was neat and clean. The customer service was great and wait time was short. More

by TOWNSGREGORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Jan 12, 2023 -

Premier Nissan Mall of Georgia responded

Gregory, thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate you choosing Sutherlin Nissan Mall of Ga and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

January 08, 2023

The service is great! I also like that they have shuttle service for when the car needs to stay at the dealership for more than 2hrs. More

by cyar81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfi Becerra 5 stars, Grace Ellington
Jan 11, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

January 06, 2023

I appreciate the quick turn around on my oil change - I would like to know on my discount oil change, that the price shown is the price off the regular price not the discount price. More

by RHOALTAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Jan 11, 2023 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

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