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Premier Nissan Mall of Georgia - Service Center

Buford, GA

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2,409 Reviews

2,409 Reviews of Premier Nissan Mall of Georgia - Service Center

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November 24, 2022

It was a very pleasant experience and atmosphere. My first time buying a new car, the staff was extraordinary, making it a smooth transaction! More

by TRIBALRACING30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Roe, Grace Ellington
Nov 25, 2022 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our sales department! We are so happy to hear you had a great experience while you were here at the dealership. Thank you for choosing Sutherlin Nissan Mall of Ga and please let us know if there is anything we can do to further assist you. Take care! Emily Sutherlin Nissan Mall of Ga

November 23, 2022

Just didn't have a good experience. Wish the customer service was better. My issue wasn't really resolved. More

by DAVID72N
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Ellington
Nov 25, 2022 -

Premier Nissan Mall of Georgia responded

David, thank you for taking the time to leave us feedback on your recent visit to our service department. I would like to get more information from you to see if there is anything I can do to resolve the issues you've had. My direct number is 770-940-2791. Take care! Emily Sutherlin Nissan Mall of Ga

November 22, 2022

I am always pleased with the work I have done, and I never feel overpriced. I have never had a bad experience at this dealership. More

by LISA.JACOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Whiteman, Haddy Mreir, Nick Rodriguez
Nov 23, 2022 -

Premier Nissan Mall of Georgia responded

Lisa, thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business, and we look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

November 21, 2022

Great customer service and very knowledgeable service department. I will use again and I would highly recommend More

by juleg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Nov 23, 2022 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business, and we are so happy to hear you had a pleasant experience while you were here at the dealership. Take care and we look forward to seeing you next time! Emily Sutherlin Nissan Mall of Ga

November 20, 2022

Thank you Samantha for working with me to get all of the maintenance my vehicle needed in a short amount of time. More

by jr2352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha (Service Advisor)
Nov 22, 2022 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

November 19, 2022

I had a great experience this visit. My second visit to the service department. Grace was amazing so was the service manager! More

by ANGELDOWNIE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Ellington
Nov 22, 2022 -

Premier Nissan Mall of Georgia responded

Angel, thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and happy that Grace and Brandon were able to make sure your visit went smoothly. Take care and we look forward to seeing you next time! Emily Sutherlin Nissan Mall of Ga

November 16, 2022

I drive and extra 30 minutes just to come to Buford for their service department. Ernad is my fav!!! He is patient with me and explains everything in a way I can understand. More

by AIMEEDAVIS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernad
Nov 20, 2022 -

Premier Nissan Mall of Georgia responded

Aimee, thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business, and we look forward to seeing you next time. Please let us know if there is anything else we can assist you with until then. Take care! Emily Sutherlin Nissan Mall of Ga

November 14, 2022

I brought in my G35 for routine oil change and tire rotation. The tires were rotated incorrectly (back to front and front to back) which cause an unsafe driving situation. The employee should have noti More

by STEVE.GRAESSLE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Ellington
Nov 16, 2022 -

Premier Nissan Mall of Georgia responded

Steve, thank you for taking the time to leave us feedback on your recent visit to our service department. I will be sure to pass this information along to our management team to prevent this from happening in the future. We appreciate your business and look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

November 13, 2022

Always professional and courteous when I bring my car in for service. My appointments are always on time and they do a really good job. More

by ABCTDALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 15, 2022 -

Premier Nissan Mall of Georgia responded

Thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

November 13, 2022

Amazing and fast service. Was in and out within the hour. Cleaned and serviced my car ! More

by MANSOURJOELLE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delphi
Nov 15, 2022 -

Premier Nissan Mall of Georgia responded

Mansour, thank you for taking the time to leave us feedback on your recent visit to our service department! We appreciate your continued business and look forward to seeing you next time. Take care! Emily Sutherlin Nissan Mall of Ga

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