Premier Nissan Mall of Georgia - Service Center

My Service Tech , Ian was BEYOND Helpful. My needed part was out of stock. Nissan approved using an after market part. It was installed and worked properly. A couple of hrs later Ian called m My needed part was out of stock. Nissan approved using an after market part. It was installed and worked properly. A couple of hrs later Ian called me and informed me an official Nissan part had arrived and suggested I switch the part. I went back to the store the same day and the part was switched. Tell me , who does that? The only thing that could have been better would have been a Full Tank of gas!! Which Ian offered BTW. Didnt need it at the time. More

Always friendly and communication is the best I’ve ever had at a dealership. Would definitely recommend the service department. had at a dealership. Would definitely recommend the service department. More

Kristin, the Service Desk staff member, is the epitome of the level of customer service people of my generation have been missing! Professional! Efficient! Thorough! Friendly! Respectful! An outstanding repr the level of customer service people of my generation have been missing! Professional! Efficient! Thorough! Friendly! Respectful! An outstanding representation of the Nissan brand! More

Grace was a life saver! After telling her we did not need our maintenance done for a few days as we were going out of town we got ready to depart later in the afternoon wit After telling her we did not need our maintenance done for a few days as we were going out of town we got ready to depart later in the afternoon with the knowledge our family vehicle had a flat. Called Grace to see what options we had to find that the truck was almost ready to be delivered anyway. She also took the car to have the tire mended and had it ready while we were out of town like we were waiting in the lobby. Way to go Grace and Southerlin! More

Very outstanding service from start to finish. We have been coming here for over 8 years and we will continue. We have been coming here for over 8 years and we will continue. More

Every time I come the staff is always really nice and helpful. They are great care of my vehicle, and I don’t feel like I get over charged at all. helpful. They are great care of my vehicle, and I don’t feel like I get over charged at all. More

Very friendly and helpful . Grace kept me informed as to what was happening and notified me when it was completed. Grace kept me informed as to what was happening and notified me when it was completed. More

Good customer service from Kristin. Got the service and recommend future service that I may need. Got the service and recommend future service that I may need. More

Good deller is the best the people very nice thank you good price raul is best saller good price raul is best saller More

The service has always met my expectations. The person who attends me is very formal and always indicates the work that was done The person who attends me is very formal and always indicates the work that was done More