Premier Nissan Mall of Georgia - Service Center

Service department has greatly improved under new supervision. Wait times and appointment accuracy is on point. Great experience and happy I gave them another chance. supervision. Wait times and appointment accuracy is on point. Great experience and happy I gave them another chance. More

Not helpful. Stood around 5 minutes with 4 guys sitting there before acknowledged. Paperwork was incorrect at checkout. What could have been a 2 minute thing turned to nearly 20 minute wait there before acknowledged. Paperwork was incorrect at checkout. What could have been a 2 minute thing turned to nearly 20 minute wait More

We took both of cars to get serviced and they got us in and out in a short time Great job well done with focus on being safe in this pandemic times! and out in a short time Great job well done with focus on being safe in this pandemic times! More

I must first say I miss Sherry. My Nissan is older and she made sure to inform me if something was amiss. I had an 8:15 a.m. oil change appointment and Luis took care of checking me in. My car was not com she made sure to inform me if something was amiss. I had an 8:15 a.m. oil change appointment and Luis took care of checking me in. My car was not completed until 9: 45. When I got in my car my check engine light was still on. I had to go back inside to ask about it, then had to wait another 45 min for a diagnosis. I ended up taking my car to my local mechanic to get my car fixed because it was half the price to fix the thermostat. My vehicle has never been serviced outside of this center but I will probably be changing that from not on. More

I was provided with a very prompt check-in upon arrival. Complete service of the car including induction cleaning in less that an hour. Great Service. Complete service of the car including induction cleaning in less that an hour. Great Service. More

Sutherlin Nissan Mall of Georgia is where we trust our 2018 Murano for service. It is always easy to make an appointment that suites our time schedule. When the work is done it is always done right the 2018 Murano for service. It is always easy to make an appointment that suites our time schedule. When the work is done it is always done right the first time, delivered back on time and we are provided a fair assessment of what was done and what is recommended for a future service and why. More

I love this service department. They always get me in quick and are very trustworthy. My car has never been serviced anywhere else. Great staff! quick and are very trustworthy. My car has never been serviced anywhere else. Great staff! More

Good service personnel and service. Timely , helpful communication. Had a/c compressor and wiper fluid motor replaced. Work was great. Pricey but great turn around times. Timely , helpful communication. Had a/c compressor and wiper fluid motor replaced. Work was great. Pricey but great turn around times. More

Sutherlin Nissan provides excellent service and helps to keep my vehicle in excellent condition. They are Nissan experts and help me make smart decisions about my vehicle. I'm a customer of many years and w keep my vehicle in excellent condition. They are Nissan experts and help me make smart decisions about my vehicle. I'm a customer of many years and will continue to be. More

staff members were nice, but it took them over a month to properly fix my car. Also, they lied to my face about dumb things. properly fix my car. Also, they lied to my face about dumb things. More