Premier Nissan Mall of Georgia - Service Center

Ignored At cashier, customer in front of me did not speak English. Employee went to get Spanish speaking employee to help her. As soon as she was finished w At cashier, customer in front of me did not speak English. Employee went to get Spanish speaking employee to help her. As soon as she was finished with that customer, she left even though I was standing right there and my paperwork was in front of her. I had to wait several minutes until finally another cashier had to be paged to help me. At the credit card terminal, message said OK to remove card. After I was in my car and ready to leave, I was told to return to cashier because my card did not go thru. More

Everyone’s very polite and gentle, they help us with our needs and met our expectations. Very knowledgeable staff and helpful. Will go back there soon. needs and met our expectations. Very knowledgeable staff and helpful. Will go back there soon. More

Sutherlin Nissan My experience with Sutherlin Nissan in Buford was as expected. This is my second car with them and I have been very pleased with the service that I ha My experience with Sutherlin Nissan in Buford was as expected. This is my second car with them and I have been very pleased with the service that I have received. The service center associates have been very professional and welcoming to me as a customer. My last experience with Sherry Hosch was outstanding. She took the time to answer all questions and walked me to the car to make sure was to my liking. I was impressed. More

Excellent support from service advisor and technician! Assigned service advisor Sherry and assigned tech Andy provide excellent customer service and repairs, maintenance. But since management recently deci Assigned service advisor Sherry and assigned tech Andy provide excellent customer service and repairs, maintenance. But since management recently decided to raise labor charges They no longer provide economical prices for repairs and service. More

Car didn’t have SD card and still hasn’t been delivered.also car was dirty and in need of detailing .could have been better delivered.also car was dirty and in need of detailing .could have been better More

Always knowledgeable, prompt, and courteous and they back there work! They try to get u in and out as soon as possible and I love they free car washes with service! there work! They try to get u in and out as soon as possible and I love they free car washes with service! More

Good work finished on time. friendly staff and very courteous. Nice clean service area and dealership. Would recommend the dealership and service department. Thank you. courteous. Nice clean service area and dealership. Would recommend the dealership and service department. Thank you. More

Service dept and transmission problems are a reason to not do business here. Two transmissions and we are told by others that there is a recall but we are expected to pay full price. Poor quality and a po not do business here. Two transmissions and we are told by others that there is a recall but we are expected to pay full price. Poor quality and a poor warranty. I will be buying another auto and telling ALL my friends to NOT buy Nissan. More

Overcharged I've been going to your dealership for years and have never complained about some of the charges even when I felt they were overpriced and unnecessary I've been going to your dealership for years and have never complained about some of the charges even when I felt they were overpriced and unnecessary. My last visit left a bad taste in my mouth. I was quoted $3K for the AC and axle boot, which a mechanic found wasn't needed. During this difficult time we're in, now is not a good time to scam your loyal customers. More

Dropped in due to a nail in one tire. My car was taken immediately, tire was plugged and refilled. I had also asked that one tire that had been previously filled with air be refilled with nitro. Instead, immediately, tire was plugged and refilled. I had also asked that one tire that had been previously filled with air be refilled with nitro. Instead, additional nitro was added to the other 2 tires and, apparently, nothing done to the air-filled tire. More