Premier Nissan of Fremont

Liars , told me they had a bank on stand by and coming down would not be a waste of my time. I got there and it was a complete waste of time. DO NOT BELIEVE , told me they had a bank on stand by and coming down would not be a waste of my time. I got there and it was a complete waste of time. DO NOT BELIEVE THESE PEOPLE. More

Liars I had good experience with buying the cat. I knew my credit was not the best. They did approve me with a very high car note. I went with it. E ause th I had good experience with buying the cat. I knew my credit was not the best. They did approve me with a very high car note. I went with it. E ause they said after 8 months of payment, I could get refinanced at lower payment. Well it has been ten months I have paid my. Arnott. Went to dealer today, they said pay 8 more months. Why do they have to LIE? lie lie lie, t trusted what they said. More

Very Poor, Worst Attitude Very Poor, and this is this is not the 1st time I've been ill treated on the nissan service center. Not friendly at all, the adviser didn't even expl Very Poor, and this is this is not the 1st time I've been ill treated on the nissan service center. Not friendly at all, the adviser didn't even explain me what are all the services provided for my car. Even after asking he asked me to look at the papers for details. He didnt even bother to answer any of the question. I felt like, it's is better to go for a body shop rather choosing the nissan dealer of fremont for service. He also mentioned because I didn't him a good rating during my last visit, that's the reason he's behaving like this to me. Then only I realized I went to the same adviser last time too. I would have not went to him if I knew that before. Also, nissan fremont service has stopped shuttle service too, it seems(again adviser only said that), I doubt that now, because I see that it's available in their website while scheduling a service. More

Extremely bad Very bad service, never got a response to my emails nor phone request. After calling them 3 times inquiring I requested I speak to the sales manager. Very bad service, never got a response to my emails nor phone request. After calling them 3 times inquiring I requested I speak to the sales manager. Got to speak to Montel, he topped of the pathetic experience I had with this dealership. I will not recommend anyone to this dealership if this is how they treat customers before buying a car, I could imagine how it would be during the process and after More

Dishonest employees, poorly ran department Bought a 2017 Nissan Pathfinder from Fremont Center and brought it here for my first service in November. Vehicle had 5000 miles on it hence its very Bought a 2017 Nissan Pathfinder from Fremont Center and brought it here for my first service in November. Vehicle had 5000 miles on it hence its very first service of its lifetime. Drove for another 480 miles and my vehicle started pouring out white smoke from the tail pipe. Thinking possible engine damage I had it towed to Nissan Fremont Service Center. After there employees assessed the problem, I got a call from there service manager who was “confused” as to why a foreign oil filter was installed on my car and that my oil level was overfilled causing my car to smoke. Now, why would I take my car in after 480 miles for ANOTHER OIL CHANGE, install a Non Nissan oil filter, and overfill the oil? Because I didn’t, there employees are taking the Nissan parts and selling them for a profit in their side business and installing foreign parts...oh and they sure as heck cant fill up the oil level to a mark that’s for sure. When I talked to management they are certain that it wasn’t there employees installing incorrect parts, so it must have been me huh? run away as fast as possible. That is all! More

Bryon ( Bad attitude ) Kovacs needs to be fired . This maintenance department needs an new Operations Director ( Bryon Kovacs ) needs to be fired. He has the worst business/consumer relationship train This maintenance department needs an new Operations Director ( Bryon Kovacs ) needs to be fired. He has the worst business/consumer relationship training I have ever seen . I have been getting my car serviced with Nissan since 2007 , but after the attitude that Bryon gave me I don't think I can take my car in anymore without worrying that he will purposely damage my car just out of SPITE . More

Damaged my car during warranty repairs and refused to accept responsibility! I asked their stern, majestic, bald-headed Service head Bryon Kovacs to simply provide me two still shots: Befo and refused to accept responsibility! I asked their stern, majestic, bald-headed Service head Bryon Kovacs to simply provide me two still shots: Before and after: i.e. when I drove in versus when they drove the car out.....he gave me the classic runaround for days refusing to provide that simple info to me, saying his lone IT guy is handling all the surveillance cameras in seven Bay Area Nissan stores is "oh, so very busy"....I then complained to their GM too, Carlos Mandigma, who it seems thought it is better to stay under the bed and rake in the moolah! Shameless guys....oh, their service guy Alex Lira was the exception...really good guy, but in a pathetic money-grabbing, unethical swamp called Fremont Nissan, which Trump never even promised to clean up, did he? Stinking place...DO NOT GO THERE (this is not my first review of these shameless guys) More

GREAT SERVICE!!! I have a shaky credit rating but Brad & Manager Charles made things happen for me. I got the car that I want. These two guys helped me all the way, I have a shaky credit rating but Brad & Manager Charles made things happen for me. I got the car that I want. These two guys helped me all the way, GREAT SERVICE.!! THANK YOU, THANK YOU, THANK YOU. I WILL RECOMMEND YOU TO MY FAMILY & FRIENDS. A.B. More

The worst experience ever at this dealership, RUN! I have been lied to here when I went to buy a car. First of all they advertised Nissan Altima discounts on their website but when I went in the sales I have been lied to here when I went to buy a car. First of all they advertised Nissan Altima discounts on their website but when I went in the sales person tried to sell me this car at the base price (difference was mind you 8K!!!) So when I pointed him to the website of his dealership where discounts were advertised he turned red and we started bargaining from the advertised price. Before going there (I live 30 miles from their location) I negotiated with person on the e-mail and phone. I told person on the phone (different one than I dealt with in the dealership) that this is my budget can you give me this car for my budget I got positive response. I also confirmed that in the e-mail so I have this in writing. When I showed this communication Manager at that dealership completely ignored it and offered price which was 1.5K over my budget. When I questioned their ethics and why what was offered in the e-mail can't be granted the manager (Asian guy forgot his name unfortunately) said, "oh we just wanted you to come to dealership this e-mail doesn't give you any guarantee and so new price is this, sorry." So I wasted 3 hours of my time to come there and listen to their lies, pretty much. I also told this manager that no wonder you have 1.5 stars on Yelp, and he laughed it off saying NOBODY READS THOSE REVIEWS! When we drove off manager and sales people were laughing openly at us, can you imagine customer service at this dealership? They are unethical people WHO HAVE NO RESPECT for their customers or what customers have to say. Please do not give them your business. More

Run away .....RUN RUN Dealer of Premier Nissan of Fremont is nothing but cheater and liar. I am stupid to pay upfront for 5 years maintenance plan on my Quest when I made Dealer of Premier Nissan of Fremont is nothing but cheater and liar. I am stupid to pay upfront for 5 years maintenance plan on my Quest when I made a purchase at this dealer shop. When maintenance plan was bought lots of promises were made, I paid approx $1900/- extra for maintenance plan. And when I started taking maintenance service, I came to know they will be serving only 10 services to my car which includes 8 oil change and 2 major services. Major service does not include 60K miles service. What the xxxx!!! More