Premier Nissan of Harvey

Everyone is so polite, helpful and friendly at this dealership. Don my service advisor is the best in the business. Someone met me as soon as I pulled in. Awesome job. dealership. Don my service advisor is the best in the business. Someone met me as soon as I pulled in. Awesome job. More

Sales team was very helpful in meeting my needs. Daniel understood my needs and we worked out the details. All staff members were helpful during the sale. understood my needs and we worked out the details. All staff members were helpful during the sale. More

The service department here is TERRIBLE. Do not recommend. They treat you like you’re stupid if you happen to be a woman. John in service told me “That’s not our job to do an estimate”. So yeah, th recommend. They treat you like you’re stupid if you happen to be a woman. John in service told me “That’s not our job to do an estimate”. So yeah, they don’t do estimates here apparently. They held my vehicle for an entire month and refused to send a proper estimate to my insurance. 30+ days. The sheer incompetence is what led me to purchase a new car instead of spend even one more day trying to get these workers to repair my vehicle. My salesman, James, was great. He gets the 5 stars. He made the process very easy and professional. If it wasn’t for him this dealership would get zero stars from me. If you have options, don’t come here. If you HAVE to come here, ask for James. If you need service through insurance DO NOT WORK WITH CALVIN. He does not know how to work a computer. Nice guy though, probably great with cars. I guess I’ll never know. More

Pathetic. They couldn’t figure out how to write an estimate. John told me “That’s not our job to write an estimate”. Calvin told me he couldn’t submit my estimate because there was a “dealership wide estimate. John told me “That’s not our job to write an estimate”. Calvin told me he couldn’t submit my estimate because there was a “dealership wide issue with email system”. I confirmed with another employee that was false. They kept my vehicle for an entire month. I had to buy a new car once the reality set in that these people would never repair my vehicle. Every time I begged to speak to a manager or supervisor Joyce, the lady on the phones, refused to put me through. She would route the phone to Calvin over and over again. Terrible service. Don’t come here if you need a repair through your insurance. It’s sad, really. More

Awesome service! Nissan Mike did alright! Will be back in 4-6 years to get my upgrade! Best in the west, price is right! #whodat 4-6 years to get my upgrade! Best in the west, price is right! #whodat More

I’ve purchased a few cars in my lifetime and Ray Brandt Nissan has been the best experience thus far. The level of professionalism and customer service they showed was great! Nissan has been the best experience thus far. The level of professionalism and customer service they showed was great! More

Everyone were professional and the service was quick and great!! Calvin made sure I understood the payment information and got me taken care of without a problem. great!! Calvin made sure I understood the payment information and got me taken care of without a problem. More

I brought my car in for an oil change. I was told there is a fee to rotate my tires. That was unexpected, Additionally, I requested asked the serviceman to check the air pressure in my tires. It was che is a fee to rotate my tires. That was unexpected, Additionally, I requested asked the serviceman to check the air pressure in my tires. It was check and the pressure was raised to 37. My panels shows an psi of 33. Is driving my car with the tires inflated to 37 safe? These automobiles are made with many safety features. But I don't feel when they are servicing these cars, that safety is considered. Additionally, a car wash should be a nice feature added to the service aspect. More

Service was horrible!!! From the moment I arrived everyone was rude. I was told one thing got there and it was something different. They treated me like I did something wrong everyone was rude. I was told one thing got there and it was something different. They treated me like I did something wrong More