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Premier Nissan of Harvey
Harvey, LA
1,828 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 01, 2021
The service department here is TERRIBLE. Do not recommend. They treat you like you’re stupid if you happen to be a woman. John in service told me “That’s not our job to do an estimate”. So yeah, th recommend. They treat you like you’re stupid if you happen to be a woman. John in service told me “That’s not our job to do an estimate”. So yeah, they don’t do estimates here apparently. They held my vehicle for an entire month and refused to send a proper estimate to my insurance. 30+ days. The sheer incompetence is what led me to purchase a new car instead of spend even one more day trying to get these workers to repair my vehicle. My salesman, James, was great. He gets the 5 stars. He made the process very easy and professional. If it wasn’t for him this dealership would get zero stars from me. If you have options, don’t come here. If you HAVE to come here, ask for James. If you need service through insurance DO NOT WORK WITH CALVIN. He does not know how to work a computer. Nice guy though, probably great with cars. I guess I’ll never know. More
by CHELSEA L
Verified CustomerEmployees Worked With
Julian "Rico" Haynes, John Sens, Calvin Brown, Joyce Stone, James Johnson
June 01, 2021
Sales team was very helpful in meeting my needs. Daniel understood my needs and we worked out the details. All staff members were helpful during the sale. understood my needs and we worked out the details. All staff members were helpful during the sale. More
by HOWARDYOUNG.LIB
Employees Worked With
Adam Meche, Daniel Smith
June 01, 2021
Everyone is so polite, helpful and friendly at this dealership. Don my service advisor is the best in the business. Someone met me as soon as I pulled in. Awesome job. dealership. Don my service advisor is the best in the business. Someone met me as soon as I pulled in. Awesome job. More
by cametj
Employees Worked With
Don Cranston
May 28, 2021
I’ve purchased a few cars in my lifetime and Ray Brandt Nissan has been the best experience thus far. The level of professionalism and customer service they showed was great! Nissan has been the best experience thus far. The level of professionalism and customer service they showed was great! More
by LAANDRIAK
Employees Worked With
Adam Meche, Geoffery Roach, Ronell Roach, Julian "Rico" Haynes
May 27, 2021
Everyone were professional and the service was quick and great!! Calvin made sure I understood the payment information and got me taken care of without a problem. great!! Calvin made sure I understood the payment information and got me taken care of without a problem. More
by IAM_NESSA10
Employees Worked With
Calvin Brown
May 26, 2021
Service was horrible!!! From the moment I arrived everyone was rude. I was told one thing got there and it was something different. They treated me like I did something wrong everyone was rude. I was told one thing got there and it was something different. They treated me like I did something wrong More
by RACHEL25_ROBERTSON
Employees Worked With
Calvin Brown
May 26, 2021
I brought my car in for an oil change. I was told there is a fee to rotate my tires. That was unexpected, Additionally, I requested asked the serviceman to check the air pressure in my tires. It was che is a fee to rotate my tires. That was unexpected, Additionally, I requested asked the serviceman to check the air pressure in my tires. It was check and the pressure was raised to 37. My panels shows an psi of 33. Is driving my car with the tires inflated to 37 safe? These automobiles are made with many safety features. But I don't feel when they are servicing these cars, that safety is considered. Additionally, a car wash should be a nice feature added to the service aspect. More
by DSANDERS12
Employees Worked With
Reuben Williams Jr
May 25, 2021
This was my worse visit to service department since 2018 when I purchased my car. There was no communication with me at all. I don't even know the name of my service person. I was told to leave my keys on c when I purchased my car. There was no communication with me at all. I don't even know the name of my service person. I was told to leave my keys on cup holder and go inside. I was able to say I wanted an oil change, tires rotated, and new wiper blades. I was not spoken too after that. I had no idea what was going on until my name was called to pay the bill. And not even then did anyone tell me what was done to my car. I had to ask the cashier. Thankfully she was willing to tell me. This was the worse day ever. More
by MARYANNDEIDRICH
Employees Worked With
Derrius Moorlet
May 25, 2021
Great customer service, friendly, short wait time. Explained the multi inspection that was performed on my vehicle. Let me know why my vehicle was not cleaned. Explained the multi inspection that was performed on my vehicle. Let me know why my vehicle was not cleaned. More
by DARLENEFISHER
Employees Worked With
Calvin Brown
May 24, 2021
The reason this was a three was that I brought the car in on a Tues. and the exact same issue occurred the following Monday so was back to the service center on that next Tues. The first time I was there at on a Tues. and the exact same issue occurred the following Monday so was back to the service center on that next Tues. The first time I was there at 7:30am and did not get checked out until 11:30. I would have appreciated an update during that time so I would at least know what was going on for 4 hours More
by robbinwestrich
Employees Worked With
Chris Jackson
