Premier Volkswagen of Harvey

When come to Ray Brandt Volkswagen Customer Service and the manager alway very helpful and always take care of me feel speciation's because take care of need with car manger work with you went there is the manager alway very helpful and always take care of me feel speciation's because take care of need with car manger work with you went there is problem and also education some thing which have learn in buy car. Amand and Devron at the location make me feel like family even went they under stressful. and love colkswagen Beverly Gabriel. More

Workers aren't able to find nails in tires. Yet small roadside shops can find it. Takes 3 trips to service department to resolve a nail in a tire. Not worth the money to have tire service on vehicle. No roadside shops can find it. Takes 3 trips to service department to resolve a nail in a tire. Not worth the money to have tire service on vehicle. No one will call you back to resolve issues. Staff doesn't care that you work out of town and need your vehicle. I have had to take 3 days off from work for a tire leak. More

The employees sat around talking and joking while I waited four hours for an oil change. waited four hours for an oil change. More

Great service. Very engaging and helpful. Also very informative and communicative about everything related to my car informative and communicative about everything related to my car More

Very dishonest sales manager (Brandon)……..so long……dishonest dishonest dishonest dishonest dishonest dishonest dishonest dishonest long……dishonest dishonest dishonest dishonest dishonest dishonest dishonest dishonest More

Car shopping can be a stressful experience but my amazing sales rep Aaron changed all of that for me. Easy, efficient, honest, and all around great experience! I will be back and recommend family and friends sales rep Aaron changed all of that for me. Easy, efficient, honest, and all around great experience! I will be back and recommend family and friends. Thank you so much Aaron and Ray Brandt team members. More

Last time I left steaming mad. This time it was a truly professional, positive experience. I'm hoping that the relaxed Covid guidelines allowed for a better customer service interaction. Regardless, I am t professional, positive experience. I'm hoping that the relaxed Covid guidelines allowed for a better customer service interaction. Regardless, I am truly grateful to the team for taking such swift and complete care. More

This was my first time purchase a vehicle on my own and was very nervous about the entire process. Malcolm and James helped me through the process and made it easy. They worked diligently to make sure I wa was very nervous about the entire process. Malcolm and James helped me through the process and made it easy. They worked diligently to make sure I was very satisfied with my experience and purchase. They very friendly and understanding. I would definitely purchase there again and I highly recommend them. God definitely sent them in my path. More

Salesman Mr. Buggage was professional, courteous and patient! The GM also was very helpful in the purchasing of a new VW Jetta! Thanks a bunch!!! patient! The GM also was very helpful in the purchasing of a new VW Jetta! Thanks a bunch!!! More