Premier Volkswagen of Harvey

Excellent Victor and Harvey are phenomenal employees who demonstrate excellent customer service and knowledge of their positions. They go above and beyond in ev Victor and Harvey are phenomenal employees who demonstrate excellent customer service and knowledge of their positions. They go above and beyond in every experience I have had with them. You should be proud to have these individuals representing your company. It is because of the service they provide that I continue to visit your establishment for my vehicles needs. As you may know having to get your vehicle serviced usually isn’t ideal but I don’t mind knowing I’m in great hands. More

Amazing customer service From the time I walk in, the front desk greats me, asks me how I’ve been, they remember what I do for a living. They treat you better than you treat From the time I walk in, the front desk greats me, asks me how I’ve been, they remember what I do for a living. They treat you better than you treat yourself. And the service center is fast and reliable. More

Great experience this time I had a great experience with the dealership this time ... Vic was great and very pleasant to work with. I have had a couple bad experiences with Ama I had a great experience with the dealership this time ... Vic was great and very pleasant to work with. I have had a couple bad experiences with Amanda the service writer but as long as I deal with Vic I don’t have any problems More

Awesome service!!! Friendly staff....had me in and out!!! So happy with my Passat!!! My next car will be a Volkswagen and hope to bring my business to Ray Brandt!!! Friendly staff....had me in and out!!! So happy with my Passat!!! My next car will be a Volkswagen and hope to bring my business to Ray Brandt!!! More

In and out, top service! I had a dead battery. Amanda got me in and out in under 8 min. Barely had time to finish my free coffee and donut! 👌 I had a dead battery. Amanda got me in and out in under 8 min. Barely had time to finish my free coffee and donut! 👌 More

Fantastic service!! AAA+++ Great service team. Super nice and helpful. I brought my 2019 Beetle convertible for a window and a center console problem. Amanda had the mechanic Bi Great service team. Super nice and helpful. I brought my 2019 Beetle convertible for a window and a center console problem. Amanda had the mechanic Bill Scott go over the car issues with me and repaired the car very quickly. Very pleasant experience. More

Kim,Ashton and Mauricio Excellent Service throughout your facility, KIM WAS AMAZING AND SO WAS ASHTON.. I had the pleasure to meet Mr Mauricio and he was so professional and Excellent Service throughout your facility, KIM WAS AMAZING AND SO WAS ASHTON.. I had the pleasure to meet Mr Mauricio and he was so professional and AWESOME, VERY HELPFUL AND ACCOMMODATING... I PROMISE INWILL BUY AGAIN FROM VW.. I purchased a beetle for my teenage daughter from VW in Kenner I was not too pleased with the service and swore I would never buy VW again. Well I’m glade Kim reaches out to me via phone. He was very nice so I decided to send my daughter in and I went after her, Kim is very helpful and so is Mauricio. Ashton was so sweet and we were even impressed with the finance lady. The whole team was OUTSTANDING, I will buy again and recommend y’all to all my friends. THANKS FOR ALL YALL DO!!!! More

Amazing. World class customer service speedy and informative!!! Felt very welcome and comfortable while waiting....... A W E SO M E S E R V I C E World class customer service speedy and informative!!! Felt very welcome and comfortable while waiting....... A W E SO M E S E R V I C E More

Hassle free Maurico, Kim, and Byron were professional and treated us like family. There was no hassle in pricing and signing up was easy. The sales department Maurico, Kim, and Byron were professional and treated us like family. There was no hassle in pricing and signing up was easy. The sales department More

PERFECT YES - RECEIVED MY CAR BACK THE SAME DAY!!!! GAS CAP WAS REPLACED DUE TO MAYSELF NOT PUTTING THE GAS CAP BACK AFTER FUELING UP. ALSO HAD THE DO YES - RECEIVED MY CAR BACK THE SAME DAY!!!! GAS CAP WAS REPLACED DUE TO MAYSELF NOT PUTTING THE GAS CAP BACK AFTER FUELING UP. ALSO HAD THE DOOR LOCK MODULE CHANGED DUE TO WEAR AND TEAR DURING USE.. CAR WAS CLEANED UP AND READY FOR PICK-UP PRICE WAS VERY SATISFACTORY - SERVICE WAS IMPECCABLE!!!!! More