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Premier Volvo Cars Overland Park

Overland Park, KS

4.6
264 Reviews

7801 Metcalf Ave

Overland Park, KS

66204

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264 Reviews of Premier Volvo Cars Overland Park

August 13, 2019

Excellent staff at Premeir Volvo & great place to find a car We were looking for a cross over SUV and came to Premier. Ron G was awesome and showed us several vehicles to help make decision. When it came to to More

by JbmillerKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Geraci, Omar El-Jazouli
Aug 13, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for the five stars, Joseph! We are happy to hear that Ron and Omar provided a pressure-free and friendly service. Congratulations on your new XC60; please come back at any time and Welcome to the Premier Volvo Family!

August 13, 2019

Meaningful Connections Matter The service provided is well above average. The remodel of the complex is a long awaited plus. Stan the salesman in the Overland Park location h More

by Meaningful Connections Matter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Stone, Stan Stewart
Aug 13, 2019 -

Premier Volvo Cars Overland Park responded

Thanks for your review! We're delighted to hear that Stan and Zachary provided you with such an excellent experience. Our team is proud to have you as part of the Premier Volvo Family. Congratulations on your new car, please let us know if we can be of help in the future!

August 07, 2019

On-time Follow Up Devin kept me informed throughout my service process, even remembering my travel schedule so that my car would be ready when I arrived from my weekly More

by MarthaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Aug 13, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for your feedback! We're delighted to hear that we were able to provide you with the great service you deserve. We're proud of our helpful, friendly atmosphere. Congratulations on your new vehicle!

August 06, 2019

Loyal Vovo customer I am a loyal Volvo owner-was able to customize my special order vehicle and it was delivered on time as promised. The whole process was smooth and no More

by cawole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney, Omar, Silas Brown, Jimmy Loveland
Aug 13, 2019 -

Premier Volvo Cars Overland Park responded

It is always wonderful to hear our customers have such an easy and wonderful experience with us! Congratulations on your new car and welcome to the family! You deserve nothing, but top of the line service and Silas, Jimmy, Courtney and Omar did just that for you. Feel free to contact us if there is anything else we can assist you and we are excited to have you as part of the Premier Volvo Family!

August 05, 2019

Excellent service with great follow up Great service all around with great fallow up. However the price is really high for 60,000 mile service, need to figure out a way to be more realistic More

by Sheri2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan, Ryland Foster
Aug 13, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for your feedback. Although we are happy to know that our service department did good job following up with you. I am concerned to learn that you were unhappy with the pricing for 60,000 mile service. I would like the opportunity to speak with you further about your concern At your earliest convenience, please reach out to me at omar@volvocarskc.com. We appreciate you for being loyal customer

August 01, 2019

Volvo forever I will never buy another car anywhere but Premier Volvo of Overland Park. From sales to service to follow up to personal commitment...this is the pla More

by Volvoforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dollar, Ryland Foster, Silas Brown, Jimmy Loveland, Stan Stewart, Danielle Carlson
Aug 13, 2019 -

Premier Volvo Cars Overland Park responded

We appreciate your customer loyalty and generosity for our Premier Volvo team! It is great to hear that our service and sales team were able to earn your trust. We do our best to provide high quality service for our customers to make them feel comfortable and welcome during the car buying experience. We hope you enjoy your new Volvo, and we welcome you to the Premier Volvo family!!

July 31, 2019

Happy Hoya Service department is outstanding. I have never done business with a better dealership. Service representative answered all questions, explained eve More

by Happy Hoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Barr
Aug 13, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for taking the time to write this 5-star review! We are happy to hear that Devin was able to help you to your satisfaction. We hope to see you again in the future!

July 31, 2019

Best of my life Friendly, delightful; from Silas to Jimmy & Omar — the only place you’ll feel at home. Best I’ve ever experienced! I’m sold for life More

by Volvo wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silas Brown, Jimmy Loveland
Aug 13, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for taking the time to leave a great review! Our team strives to provide all our customers with an honest and high quality experience and they will be very happy to hear they continue to achieve that. Please feel free to let me know if there is anything we can do for you. We appreciate your business and hope to see you again in the future

July 23, 2019

Great experience. Very friendly and helpful staff. Sales (Jack Bresser) and Delivery Staff (Courtney) are fantastic. Jack was very knowledgable about the car, its capabilities and accessories. Courtn More

by Maddig148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales: Jack Bresser and Courtney both get 5 Stars for their attitude and assistance., Jimmy Loveland, Eric Zents, Danielle Carlson
Aug 13, 2019 -

Premier Volvo Cars Overland Park responded

What a wonderful review! We are pleased to hear that Jack and Courtney went above and beyond to provide you with a friendly and excellent car buying experience. They will be happy to hear your kind words. We appreciate your business and we welcome you to the Premier Volvo Family!!

July 15, 2019

Good experience. My wife and I recently purchased a new S60. Our salesman, Jack Bresser, is relatively new but very knowledgeable about the Volvo models. Once we share More

by swedishcarguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bresser, Jimmy Loveland, Eric Zents, Danielle Carlson
Aug 13, 2019 -

Premier Volvo Cars Overland Park responded

Congrats on your new S60! We are pleased to hear our team provided you with an excellent experience. they will be very happy to hear your kind words. We appreciate your business and we welcome you to the Premier Volvo family!!

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