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Premier Volvo Cars Overland Park

Overland Park, KS

4.6
264 Reviews

7801 Metcalf Ave

Overland Park, KS

66204

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264 Reviews of Premier Volvo Cars Overland Park

August 07, 2021

We drove up from out of state to purchase our Volvo here, passing several closer Volvo dealerships. Our sales lady had us in and out quickly, knowing we had a long drive home. Being able to structure a deal More

by Nippersnappers5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney, Sage
May 07, 2021

I would never buy a car from Premiere Volvo. The salesman lied to me about the price of the new vehicle, then lied about the price of my trade-in. The finance team was completely non-negotiable and unfriendl More

by luvhair78
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Bodenhamer
April 24, 2021

Spent an hour with Dennis considering the Volvo xc60. Took a test drive and really liked the car. Dennis did a great job of explaining all the reasons the Volvo is one of the top rated cars. We ended up More

by Laura
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Bodenhamer
April 22, 2021

Been going here for a few years now, these guys are truly great. Yes I’ve had some issues that were concerning different things with the car but nothing of their fault they’ve always try their best and th More

by East coast girl Debbie k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dollar, Zachary Stone
February 25, 2021

Awesome experience at this dealership and what a wonderful sales lady, Rachel...she was fantastic!!! This dealership made car buying a pleasant experience which as you know is not too fun of a proc More

by Tryon’s Bimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
February 17, 2021

Ron Giraci is always a pleasure to work with. He is attentive, responsive, and knowledgable. We have purchased 4 Volvos with Ron. The manager, Jimmy, was also very helpful, gave quick responses, and q More

by JenniW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Geraci, Jimmy Loveland
October 12, 2020

PLEASE READ!!! WORST CAR BUYING EXPERIENCE OF MY LIFE!!! My friend and I came in and test drove the Honda Accord they got for sale last week. They told us that we can purchase the car for 12k if we More

by Jeremy Le
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Arianna
August 14, 2020

Outstanding customer service!The people were great to Outstanding customer service! The people were great to work with and made purchasing a vehicle a joy! They went above and beyond to make me a happy More

by R-design
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Courtney , Jimmy Loveland, Danielle Carlson, Omar El-Jazouli
Aug 27, 2020 -

Premier Volvo Cars Overland Park responded

Glad to hear our team took care of you, We are happy your shopping experience was a flawless one and you got the exact vehicle you needed. Congratulations! We hope to work with you down the road for any future service. Feel free to give us a call if you have any questions. Welcome to the Premier Volvo Family!!

July 31, 2020

I cannot stress how simple and gratifying the process of purchasing my wife a new car here was. Everything was perfect and there was zero stress. I worked directly with Sean Weiss in management, Jack Bresse More

by Bdsipe
Recommend Dealer
Yes
Employees Worked With
Sean Weiss, Jimmy Loveland, Omar El-Jazouli, Jack Bresser
Aug 01, 2020 -

Premier Volvo Cars Overland Park responded

Brian, thank you so much for your kind words regarding your positive experience with our team members! We will happily relay your appreciation to them and look forward to our next opportunity to assist you. Enjoy your new XC90 and welcome to the Premier Volvo Family!!

July 29, 2020

I turned my lease in with purchasing the full coverage lease insurance. I asked the general manager Josh if I needed to get it inspected b4. He stated that unless there was damage to the car or tires were More

by astuhr1979
Recommend Dealer
No
Employees Worked With
Josh, Zachary Stone, Jimmy Loveland, Omar El-Jazouli
Jul 29, 2020 -

Premier Volvo Cars Overland Park responded

Mr Stuhr, I regret to hear of any miscommunication that has led to your distrust. It is always our intent to provide you with five-star customer service. unfortunately, after looking more into your issue we come to find out that you didn't take advantage of the Excess wear and tear coverage that offers the peace mind knowing that after your vehicle is inspected by third party, and there were some extra charges for any excess wear and tear will be covered at no charge to you. I regret to inform you that without having that coverage, Premier Volvo wont be able to help in this matter. Please do not hesitate to reach out to us with any questions or concerns you may have. We hope to see you again in the future.

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