Premier Volvo Cars Overland Park
Overland Park, KS
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264 Reviews of Premier Volvo Cars Overland Park
Great Service Department The staff at Premier Volvo Service department are extremely friendly and helpful and are committed to making sure your experience there is exceptiona The staff at Premier Volvo Service department are extremely friendly and helpful and are committed to making sure your experience there is exceptional. They want your ownership of a Volvo as trouble free as possible. I have owned two Volvo’s with the latest the redesigned XC 90. I love the car, but because of a “first model redesign” glitches, have had to experience the service department more often than in the past. They are committed to taking care of the “glitches” and providing loaners and updates on the repair progress and keeping me a loyal Volvo owner. Dealerships as Premier are the reason I love my Volvo. Thanks More
Amazing Customer Service I had an absolutely fantastic experience shopping for a new car with this dealership. It's clear that customer service is not an afterthought but part I had an absolutely fantastic experience shopping for a new car with this dealership. It's clear that customer service is not an afterthought but part of the culture at Premier Volvo. Huge shout out to Jimmy for fantastic service and to Courtney who helped get my new vehicle set up. More
My wife and I are so grateful that there are still people like Richard who get it when it comes to customer service. He was beyond amazing as he patiently saw us through a difficult scenario with our car whi like Richard who get it when it comes to customer service. He was beyond amazing as he patiently saw us through a difficult scenario with our car while thoroughly communicating along the way. It wasn't just customer service. While he could have simply did his job which would have been enough, Richard went above his call, and was a perfect example of how you treat and handle people. He genuinely cares. The words that I am writing don't do him justice. Thank you Richard. More
Purchased a Toyota from Premier's used car inventory and the experience was excellent. From sales to finance to management... This is the 2nd vehicle I have purchased from Premier and both transactions we the experience was excellent. From sales to finance to management... This is the 2nd vehicle I have purchased from Premier and both transactions were great. More
Joe got us right in, called with updates and the estimate was right on the money. Fixed it right up, had it spotless and ready to go right on time. Great experience. was right on the money. Fixed it right up, had it spotless and ready to go right on time. Great experience. More
Great Experience We bought a used truck there and the experience was great. They didn't try to hide anything, they showed me everything they did the vehicle and the c We bought a used truck there and the experience was great. They didn't try to hide anything, they showed me everything they did the vehicle and the car fax report on the truck. We go there late, so we were able to complete all the paperwork that night, so the next day they delivered the vehicle to us. Overall a great experience. More
Good group of folks, pleasant experience buying my new car I am excited about meeting this dealership. New to Volvo and excited about my new car and it was a pleasure working with Jimmy on the deal. There is I am excited about meeting this dealership. New to Volvo and excited about my new car and it was a pleasure working with Jimmy on the deal. There is a good vibe from the folks who work there. They are getting a new building early next year which looks like it will be great. I recommend checking them out! More
We have consistently been treated professionally, honestly and courteously. Premier Volvo is our "go to" dealership for all of our Volvo car services. We are thankful to have them as our dealer. honestly and courteously. Premier Volvo is our "go to" dealership for all of our Volvo car services. We are thankful to have them as our dealer. More
Took my 2005 Volvo in for service and left with a new XC60 I brought my 2005 XC70 in for service because no shop in Lawrence would touch it. Zach in the Service Dept hooked me up with a brand new V70XC loaner I brought my 2005 XC70 in for service because no shop in Lawrence would touch it. Zach in the Service Dept hooked me up with a brand new V70XC loaner for a week, free of charge. Chris figured out what the problem was and because it was minor my only charge was the $149 diagnostic charge. After driving that car I realized how much better today's Volvos are. I like my XC70 and I'm keeping it, but I had to have one of the new Volvos with the T6 engine. It beats the V6 in the Jaguar I traded in, hands down. Dennis helped me figure out the right car and the right deal, and Jimmy made it happen, Omar did a great job helping me through the finance end and got me a great interest rate through Volvo. Courtney helped me figure out how to connect with all the amazing new tech like using Volvo On Call to remote start through my smartphone, among other things. Everyone I met treated me like a friend or neighbor and there was absolutely no typical auto dealer BS. More
Service Experience Ryland Foster maintained great communication and follow-up to ensure that I knew what was happening during my service visit, and provided an estimate Ryland Foster maintained great communication and follow-up to ensure that I knew what was happening during my service visit, and provided an estimate of costs and approximate time for the service to be completed. More






