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Premier Volvo Cars Overland Park

Overland Park, KS

4.6
264 Reviews

7801 Metcalf Ave

Overland Park, KS

66204

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264 Reviews of Premier Volvo Cars Overland Park

December 26, 2019

Great Service Department The staff at Premier Volvo Service department are extremely friendly and helpful and are committed to making sure your experience there is exceptiona More

by JamesB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kinney, Zachary Stone, Mike Stone
Jan 04, 2020 -

Premier Volvo Cars Overland Park responded

Thank you for recognizing our service department for the hard work that they dedicates themselves to. We appreciate you allowing us to properly maintain your vehicle and resolve all the glitches and issues you had with your first generation XC 90. You are always welcome to stop and enjoy the amenities that we offer. Have a great day and visit again soon.

December 26, 2019

Amazing Customer Service I had an absolutely fantastic experience shopping for a new car with this dealership. It's clear that customer service is not an afterthought but part More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Bowman, Jimmy Loveland
Jan 04, 2020 -

Premier Volvo Cars Overland Park responded

Lee, Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

December 25, 2019

My wife and I are so grateful that there are still people like Richard who get it when it comes to customer service. He was beyond amazing as he patiently saw us through a difficult scenario with our car whi More

by Keith
Recommend Dealer
Yes
Employees Worked With
Richard Kinney
Jan 04, 2020 -

Premier Volvo Cars Overland Park responded

Keith, Sounds like you had a quality experience with our Service Department from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are thrilled to hear Richard went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback, and We look forward to assisting you in the future.

December 23, 2019

Purchased a Toyota from Premier's used car inventory and the experience was excellent. From sales to finance to management... This is the 2nd vehicle I have purchased from Premier and both transactions we More

by JbmillerKC
Recommend Dealer
Yes
Employees Worked With
Ron Geraci, Jimmy Loveland, Omar El-Jazouli
Jan 04, 2020 -

Premier Volvo Cars Overland Park responded

thanks for your amazing comments! We are sure our staff will be so pleased to learn of your feedback. If there is anything else we can do for you, please do not hesitate to reach out and let us know. Our team is always happy to help and we welcome you again!

December 22, 2019

Joe got us right in, called with updates and the estimate was right on the money. Fixed it right up, had it spotless and ready to go right on time. Great experience. More

by kirk
Recommend Dealer
Yes
Employees Worked With
Joe Hill
Jan 04, 2020 -

Premier Volvo Cars Overland Park responded

Thank you for the great review! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

Jan 04, 2020 -

Premier Volvo Cars Overland Park responded

Thank you for the great review! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 19, 2019

Great Experience We bought a used truck there and the experience was great. They didn't try to hide anything, they showed me everything they did the vehicle and the c More

by burnit2104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar El-Jazouli, Jack Bresser
Dec 20, 2019 -

Premier Volvo Cars Overland Park responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again! Welcome to the Premier Volvo Family!!

December 17, 2019

Good group of folks, pleasant experience buying my new car I am excited about meeting this dealership. New to Volvo and excited about my new car and it was a pleasure working with Jimmy on the deal. There is More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis (Sales), Courtney (Delivery), Aaron Lee, Jimmy Loveland, Mike Stone
Dec 20, 2019 -

Premier Volvo Cars Overland Park responded

We always strive to provide our guests with the best care we can. Thank you for taking the time to share your thoughts about working with us. We truly appreciate your feedback and we hope to assist you again. Welcome to the Premier Volvo Family!

December 17, 2019

We have consistently been treated professionally, honestly and courteously. Premier Volvo is our "go to" dealership for all of our Volvo car services. We are thankful to have them as our dealer. More

by jack_fries
Recommend Dealer
Yes
Employees Worked With
Joe Hill
Dec 20, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for sharing your superb experience regarding your visit with Joe. Thank you for being repeat guests. We look forward to assisting you in properly maintaining your vehicles and any other auto needs that arise. Have a great evening.

December 16, 2019

Took my 2005 Volvo in for service and left with a new XC60 I brought my 2005 XC70 in for service because no shop in Lawrence would touch it. Zach in the Service Dept hooked me up with a brand new V70XC loaner More

by fullmoonpottery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Bodenhamer, Chris, Courtney All 5 Stars, Zachary Stone, Jimmy Loveland, Omar El-Jazouli
Dec 20, 2019 -

Premier Volvo Cars Overland Park responded

The comfort and confidence of our guests mean the world to us. Thank you for letting us know that you appreciate the approach taken by our staff. They will be happy to receive your feedback and know that you are satisfied with their services. You are welcome to visit at any time.

December 13, 2019

Service Experience Ryland Foster maintained great communication and follow-up to ensure that I knew what was happening during my service visit, and provided an estimate More

by chrger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryland Foster
Dec 20, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for recognizing Ryland for the hard work that he dedicates himself to. We appreciate you allowing us to properly maintain your vehicle . You are always welcome to stop and enjoy the amenities that we offer. Have a great day and visit again soon.

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