Prestige Auto Group LTD

THIS IS THE WORST DEALERSHIP I HAVE EVER DEALT WITH! I have purchased many used cars in my lifetime and never had issues like this. These people are crooks! I don't even know how they can sleep at ni I have purchased many used cars in my lifetime and never had issues like this. These people are crooks! I don't even know how they can sleep at night doing this to people! Derrick was my daughter's salesperson and just like most of the reviews here the vehicle was listed for one price but when they did the paperwork was $6,400 over the asking price. When I asked what the additional $6,400 charges were for Derrick gave me some xxxxxxxx story! The loan they gave her was for 23%!!! Totally unheard of, her credit score is in the 700s and her last interest for her car loan was 9.5%. I am trying to help her get it moved to another loan company but of course like everyone else is saying they are NOT sending the vehicle registration, and I can't move the loan without it. They also gave her some xxxxxxxx story that if she makes payment on time that her interest rate will go down to 4 - 5% in about 4-5 months. That ISN"T EVEN TRUE!! They are a bunch of xxxxing liars!! We live in Pennsylvania so the car had to be shipped here (which I would NEVER purchase a vehicle out of state). The car arrives with a severely chipped up paint on the roof which you can see looking at the car head on. NEVER was that mentioned or even a picture of it! The back tires are bald and all for tires are dry rot. Oil needed added and don't even know if they changed the oil. OTHER than the extra $6,400 was to cover maintenance they did on the car. They didn't do ANYTHING. She has had the car for about two weeks and is telling me the brakes are grinding. To say I am pissed is an understatement! She is just starting out in life and this is what they do to young kids! Her and her fiancé worked with the dealership, I did not get involved until after the purchase was made. I wish they would have told me and I would have known that they were getting SCAMMED and taken ADVANTAGE of! This just sickens me! I will be reporting them to the Better Business Bureau and wherever else that I can take action so this doesn't happen to others. After reading the reviews it does sound like this have done this to a lot of people and needs to be STOPPED. More

I was interested in a 2019 Rav4. The price listed is $26,500. I spoke to Brandon and one other person. I had an appointment for Friday November 11th 2022. I ended up going there to The price listed is $26,500. I spoke to Brandon and one other person. I had an appointment for Friday November 11th 2022. I ended up going there today November 10th 2022. Before I went I emailed and called to let them know I was coming and I made an all cash offer of $25,000. No one said anything. I drive from New York city to New Jersey and was an hour and half each way trip. It was a wasted trip. Because when I got there I meet Brandon. And all of a sudden the price changed from $26,500. To $32,900. There are some dealer fee which ranges from $1500 to $4000 per Brandon. I believe these people think I was born yesterday. It's a shame that I could not bring home this 2019 Rav4 because the dealer more money than the listed price. Buyer be aware. It's not a professional place. It's a low budget run down yard and they work out of a trailer. What a wasted trip. Time I will never get back. Thanks More

Daniel was great. He practically sold me the car I brought over the phone. No pressure, very positive, courteous, friendly & listened to what I want as far as pricing He practically sold me the car I brought over the phone. No pressure, very positive, courteous, friendly & listened to what I want as far as pricing & car with the features. He introduced me to Gabe who did all the paperwork, he also got me a better finance rate.. I’m very happy I chose Prestige Auto & since I got my car which I ove, I been spreading the word to go see them, they will take care of you.. More