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Prestige Auto Group LTD
Avenel, NJ
218 Reviews
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Showing 218 reviews
June 22, 2022
We had a positive experience with Prestige Auto Group Ltd selling a BMW car, and Gabriel in particular. I found them to be genuine, helpful and fair. selling a BMW car, and Gabriel in particular. I found them to be genuine, helpful and fair. More
by Elora Connelly
Employees Worked With
Gabriel
June 03, 2022
This is an abomination of a stealership. I purchased a car from them recently and they have operated in bad faith at every step, stealing thousands from me in misrepresented and bogus fees. I purchased a car from them recently and they have operated in bad faith at every step, stealing thousands from me in misrepresented and bogus fees. As far as I can tell, every single employee they have is a crook: from the sales people, all the way to the managers, finance people, and accounting people. They have no concern for business ethics or your well-being, and will screw you over at EVERY chance they get. They don't service/inspect their cars, they install GPS trackers on all cars without telling you until the last second when they make you pay an additional $695 for it, they overcharge you for title/registration fees and then sneakily add in additional "service fees" without mentioning it in their terms, and they are the worst communicators I've ever had the displeasure of interacting with. I LOVE the car that I purchased from them, but they are all con artists that shouldn't have a dealer's license. This place shouldn't be in business. Also, special shoutout to Maverick Barro, their office manager, for giving me the run around for months on a bogus fee and then hanging up on me after disrespecting me on the phone. More
by Aubry
Employees Worked With
Maverick
November 19, 2021
TERRIBLE!!!!! Don't waste your time, money, or energy! The management and staff are unprofessional. I've never experienced this level of low class customer service in my entire life. They seem incompetent The management and staff are unprofessional. I've never experienced this level of low class customer service in my entire life. They seem incompetent, unwilling to respond, lack of training, uninformed of company policies, and a lack of people skills. When the vehicle we purchased arrived, it was FILTHY and the tires were busted (ALL 4 TRES). The vehicle hadn't had an oil change and I don't believe the vehicle was inspected. We purchased the vehicle with cash and had to spend an additional $1800 for new tires and an oil change. The manager didn't apologize, nor offered to refund us the amount of the tires. I regret purchasing a vehicle from this company. If anyone is considering this dealership.... DON'T!!!! Find another one company that will value you as a paying customer. More
by Tymika
Employees Worked With
Justin Saldana
October 04, 2021
Buyer beware one month later still can't contact anyone to help me resolve my issue I keep getting the run around no one is ever available to speak to me or too busy to speak to speak to me they don't retu to help me resolve my issue I keep getting the run around no one is ever available to speak to me or too busy to speak to speak to me they don't return my phone calls but they had no problem keeping the cash I paid in full for my car and for the extended warranty! More
by Rosa m
Employees Worked With
Eli Pinsky, Russel K, Andrey Inotayev, Justin Saldana, Sarah Schunneman, Stacey Muraszko
August 12, 2021
The car was there at advertised price. Steve put the deal together as discussed . Super nice car, good price. Deal only took little over an hour. Thank you together as discussed . Super nice car, good price. Deal only took little over an hour. Thank you More
by Sheila Mendez
Employees Worked With
Eli Pinsky, Russel K, Andrey Inotayev, Justin Saldana, Sarah Schunneman, Stacey Muraszko
