Prestige Ford - Service Center

Great service Out on the road got a Spike in the tire ,The staff at Prestige got us all taken care of, and even a carwash! Thx Out on the road got a Spike in the tire ,The staff at Prestige got us all taken care of, and even a carwash! Thx More

Service area When I take my car for service they are great. The last time was right before the hurricane. Everyone was working very hard to get all customers taken When I take my car for service they are great. The last time was right before the hurricane. Everyone was working very hard to get all customers taken care of. Jeff Rudz went above and beyond. Thanks again. More

Great Staff !!! Nothing to improve! Service was great , highly recommend! They care about their customers and go above and beyond to achieve excellence. Very pleasant Nothing to improve! Service was great , highly recommend! They care about their customers and go above and beyond to achieve excellence. Very pleasant, kind and caring , they don't try and sell you things you do not need ! Kudos Service Dept ! More

routine maintenance Went in to receive the works maintenance. A problem was found. I had a crack in the battery. Car was still under warranty and it was replaced. Had Went in to receive the works maintenance. A problem was found. I had a crack in the battery. Car was still under warranty and it was replaced. Had some minor mishaps but all was resolved. Very good dealership More

Be prepared for your time to be wasted! I have been reluctantly coming to prestige for service on my new ford trucks, i've had four. This was the dealer closet to my area. I am only speakin I have been reluctantly coming to prestige for service on my new ford trucks, i've had four. This was the dealer closet to my area. I am only speaking of the service department in this review, not sales. Every time i bring my truck in for a known mechanical issue it's like pulling teeth to get them to service it under my premium warranty. This last time was it, I will never again set foot in that joke of a service department. My 2014 F150 ecoboost is my latest headache, my truck is suffering from a stretched timing belt that rattles and grinds upon a cold start, it has done this off and on for months and finally the rattle and grind happened daily last week. I am very hesitant to bring my vehicle there, because they always have it for a week minimum. This would be tsb14-0194 ( i found the exact same noise on multiple videos on google).The Service manager failed to diagnose the 4 days they had it this time and basically sent me on my way with no solution. Chuck was the service managers name, and because of his lack of concern for the health of my vehicle, i removed it from their shop. More