Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,136 Reviews of Prestige Toyota of Ramsey - Service Center
I called in the morning for an 11:00 appointment. I was told that my van would be in the express bay and that I would be out in less than an hour. I was told I needed a tire rotation. It took over tw I was told that my van would be in the express bay and that I would be out in less than an hour. I was told I needed a tire rotation. It took over two hours. I was not given any updates. I had no one to pick up my child. It was an upsetting experience. Two friendly young men greeted me and were there when I left. They were the only good part of my experience that day. More
Caroline is always courteous, knowledgeable and professional. Her opinion is always welcomed and helpful. I always ask for her as my service representative. professional. Her opinion is always welcomed and helpful. I always ask for her as my service representative. More
Overall pleasant experience for a routine servicing of my vehicle. Car wash is always a nice perk . vehicle. Car wash is always a nice perk . More
Every one involved did a very fine job. My next car will be a Toyota or an extension of my lease. My next car will be a Toyota or an extension of my lease. More
Very smooth start to finish. Communication was great and remained consistent throughout the process and they let me know everything they would do to my car and how much it would Communication was great and remained consistent throughout the process and they let me know everything they would do to my car and how much it would cost. Once approved the work was done very quickly and pickup was a breeze. All those involved were friendly and professional. More
Though I had an appointment and showed up earlier than my prescribed time. After dropping off my vehicle and given an approximate time. Service agent phoned me to inform me that I wouldn't receive my my prescribed time. After dropping off my vehicle and given an approximate time. Service agent phoned me to inform me that I wouldn't receive my vehicle in a timely manner. Actually it was almost three hours later than estimate. An issue i am having with drivers side cross wind noise was not corrected. The service tech said he could not hear it. Will have it addressed again in the near future as I can definitely hear it. Also did research on this issue and have found that it is a problem with this model and their are fixes for it. More
Everyone was super nice and the service was fast and great. I had no issues. great. I had no issues. More
My experience is always a pleasure at prestige Toyota Ramsey. Always polite, Courteous and professional. Works always done in a timely fashion. I really enjoy stopping in for my services. Thanks Jeff and Ramsey. Always polite, Courteous and professional. Works always done in a timely fashion. I really enjoy stopping in for my services. Thanks Jeff and the team for making a pleasurable experience. More
The service experience was excellent. The treaters when you enter the service area to the service desk are true professionals. A really great experience and that’s why I always return to The treaters when you enter the service area to the service desk are true professionals. A really great experience and that’s why I always return to Prestige. More