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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,136 Reviews

3,136 Reviews of Prestige Toyota of Ramsey - Service Center

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July 28, 2022

I called in the morning for an 11:00 appointment. I was told that my van would be in the express bay and that I would be out in less than an hour. I was told I needed a tire rotation. It took over tw More

by Jenrome
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t recognize these people
Jul 29, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

July 28, 2022

Caroline is always courteous, knowledgeable and professional. Her opinion is always welcomed and helpful. I always ask for her as my service representative. More

by Srlcpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Srlcpa responded

Caroline is always courteous, knowledgeable and professional. Her opinion is always welcomed and helpful. I always request her as my service representative.

July 28, 2022

Overall pleasant experience for a routine servicing of my vehicle. Car wash is always a nice perk . More

by GWKYVIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

July 28, 2022

Every one involved did a very fine job. My next car will be a Toyota or an extension of my lease. More

by paulepstein211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Brian Gregory, Glenn Morato
Jul 29, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

July 28, 2022

Very smooth start to finish. Communication was great and remained consistent throughout the process and they let me know everything they would do to my car and how much it would More

by Michaelpapili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Prestige Toyota of Ramsey responded

Michael, thank you for taking the time to provide such great feedback! It sounds like our team went above and beyond to assist you and provide you with such great service. We truly appreciate your kind words and look forward to working with you again in the future!

July 28, 2022

Though I had an appointment and showed up earlier than my prescribed time. After dropping off my vehicle and given an approximate time. Service agent phoned me to inform me that I wouldn't receive my More

by MEDICGONEFISHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

July 28, 2022

Everyone was super nice and the service was fast and great. I had no issues. More

by ag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Brian Gregory, Glenn Morato
Jul 29, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

July 28, 2022

My experience is always a pleasure at prestige Toyota Ramsey. Always polite, Courteous and professional. Works always done in a timely fashion. I really enjoy stopping in for my services. Thanks Jeff and More

by BRINGO75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! We're so happy our team could assist you and provide you with outstanding service. We truly appreciate your kind words and hope to see you again in the future!

July 27, 2022

The service experience was excellent. The treaters when you enter the service area to the service desk are true professionals. A really great experience and that’s why I always return to More

by EMCGEE15W72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentleman on Saturday morning who checked in my truck when we pulled into the garage area. , Peter Iuculano
Jul 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership!

Jul 28, 2022 -

EMCGEE15W72 responded

It is what it is. A great overall experience every time.

July 27, 2022

Simple effortless check in friendly professional staff. Service done quickly and in timely fashion. Would recommend. More

by Lwurst1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Jul 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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