Back

Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

Sort by
April 20, 2022

Stephen at the service desk was aces. Communicated very well with a hard job I requested. With Parts on back order I was able to keep the loaner without issues. Will most definitely be b More

by MSZORC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Apr 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Stephen!

April 20, 2022

Outstanding and very accommodative friendly efficiency perfect handling safety prompt service and quality service for customers More

by BABAEMMANUEL59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Apr 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience at our dealership and we look forward to working with you again in the future!

April 20, 2022

Great people who really know their products. I have found them to be very responsive. More

by ELOU52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Stephen Attardo, Brian Gregory, Glenn Morato, KRISTINA SINJARI
Apr 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

April 19, 2022

They were very competent and professional in identifying what issues needed to be addressed. Unfortunately, the high estimate prohibited everything being done at this time except the safety issues. More

by Mpnash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Apr 20, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review!

April 19, 2022

All of the personnel at Ramsey Prestige Toyota have been friendly and courteous. The service has been excellent, friendly and timely. More

by B Doemling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos DaSilva
Apr 20, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

April 18, 2022

There wasn't clear communication about when my car would be complete even though my car needed to be held overnight. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Apr 20, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

April 18, 2022

Reliable and prompt service. Great customer service. Service agent kept in touch and kept me updated on any future concerns. More

by GMCMAHON98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

April 16, 2022

Glenn is a great customer service person. He made sure that I was completely happy with my car. Unfortunately my car is still jerking 😩 More

by Millie.Perez63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Apr 18, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We do apologize that your car is still jerking. We’d like the opportunity to speak with you and resolve this issue. Please call our Service Manager Ron Gwinnett at 201-762-7101

April 15, 2022

Peter I. is always very helpful, explaining the issues that need to be addressed each time I come in. This last visit occurred because the battery had died More

by JOANBRANNICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Apr 18, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future!

April 14, 2022

Brought 2020 Camry in for 20,000 mile maintenance. Quick, efficient. Clean ( However, I was disappointed that complementary car wash not offered.) In & out in 1 hour. I passed on ‘$50 wiper replac More

by chomiakg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Apr 15, 2022 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We apologize about the car wash. However on express services to keep the time spent for service at a minimum (an hour or less) the car wash is optional if the customer wants to wait additional time. If you would like to bring the vehicle back for a complimentary car wash please contact our service manager Ronald Gwinnett and we will make sure to set that up. Thank you for your continued business.

...
137
...