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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,132 Reviews
Call Service Center (201) 825-2700

3,132 Reviews of Prestige Toyota of Ramsey - Service Center

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April 13, 2022

the employees made you feel as if you were bothering them if you asked a question. the porters had me even go out the wrong door because they didn’t want to move a car i front of mine More

by tap124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

April 12, 2022

Friendly, clean,liked the other facility better in Mahwah Service man very knowledable.will go back again. More

by DIANE16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Report | Print
Apr 13, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review!

April 09, 2022

The Service writer and the staff went out of there way to help me and my wife get in and out in a timely mater . More

by Gary 15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter J Iuculano
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Apr 09, 2022 -

Gary 15 responded

Thanks

April 09, 2022

Nice people. Received a large scratch on car had them buff it out but the scratch is still there. More

by CARRON95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Report | Print
Apr 12, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our used car manager Ed Ruela at 551-777-5224 to discuss this further.

April 07, 2022

Everything was fine! Friendly professional staff. Clean facility. Job completed in a timely manner. Happy customer! More

by pprn2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to working with you again in the future!

April 06, 2022

Stephen was very responsive to my questions and explained everything beautifully. I have had the good fortune to have him as my service advisor a couple times! More

by JOG0227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Attardo
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Apr 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Stephen!

April 06, 2022

Good service professionals sales representative maintained time what he Committing afterwards everything was excellent & professional More

by Ak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Report | Print
Apr 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

April 06, 2022

I love the new location. Everyone was friendly & very helpful. However compared to the auto service I go to in PA your prices are very high for the work that I need done More

by LANAROESER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Report | Print
Apr 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future!

April 02, 2022

It was a great experience. Everyone was helpful. I inquired about some after market parts, and even though they are no longer available, the attendant did a great job of pointi More

by royalanbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN STEWART, Glenn Morato
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Apr 04, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the outstanding feedback! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

March 31, 2022

Great service. Peter was awesome. I forgot my garage door opener in loaner car. He grabbed it and held for me until I got there. Much appreciated! More

by bbryan1
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Report | Print
Mar 31, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter!

Mar 31, 2022 -

bbryan1 responded

Sure

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