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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews
Call Service Center (201) 825-2700

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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March 28, 2022

Glenn the service mgr was great Above what was normal He should get a commendation More

by ALICEAKRIEGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo, Glenn Morato
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Mar 29, 2022 -

Prestige Toyota of Ramsey responded

Alice, we are so happy to heat that Glenn provided you with a 5 Star Service experience. We look forward to seeing you again for your next service visit.

March 28, 2022

Extremely helpful and pleasant reception and I appreciate the efficiency and speed of service thnank you More

by Candacelatham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN STEWART
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Mar 29, 2022 -

Prestige Toyota of Ramsey responded

We are pleased to hear that our staff provided you with a pleasant experience. We look forward to seeing you again.

March 28, 2022

The dealership’s service department is great . The people are friendly and professional. It would be more convenient if customers could have a loaner. Dropping a car and getting rides is not t More

by Debi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

March 24, 2022

Staff was efficient, friendly, and very helpful. Peter kept me updated on the status of the service and is the ultimate professional. Thank you! More

by boscom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
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Mar 26, 2022 -

boscom responded

Service provided was exceptional in every way. Thank you!

March 23, 2022

Prompt service and great staff. I was given a complete estimate prior to the service performed as well as anticipated time. Greatly appreciated! More

by GMCMAHON98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 23, 2022

He is very nice and explained what was done professionally. It was great experiences and recommends him. More

by SONG6432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
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Mar 24, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 23, 2022

Service was on time and the staff was courteous, helpful and answered all my concerns. They provided me with updates and even a wash. Great Job More

by Gmorato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Report | Print
Mar 24, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 23, 2022

Glen was very nice and friendly. Service was good and helpful. Waiting area was nice and clean More

by Wendyhernandez456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Report | Print
Mar 24, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review, Glen! We're so happy you had such a great experience and we look forward to working with you again in the future!

March 22, 2022

Great customer service and wait time was not long at all . Never disappointed when I go there. More

by l.mendola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Report | Print
Mar 23, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 21, 2022

Nice representative but I always leave feeling like I’m being up-sold into unnecessary and costly procedures. More

by abcdef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Report | Print
Mar 23, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact us at (551) 252-4147 to discuss further.

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