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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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March 09, 2022

I have always driven a toyota they are excellent cars but never leased due to covid and miss communication and lack of availability on cars it took a long time to receive my car and this was my first under w More

by KAM25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Montes
Mar 11, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 so we can investigate further and avoid this in your future visits.

March 07, 2022

Great service nice waiting room they even offered me a loaner so I don't need to wait that long. It's a pleasure dealing with Peter and the whole staff. More

by Mendel Friedman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Mar 08, 2022 -

Prestige Toyota of Ramsey responded

Mendel, thank you for the excellent feedback! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again soon!

March 07, 2022

Excellent service. apointment was@ 7:30.The car was ready @8;20. Thank you, Stephen More

by JVAINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Mar 08, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 07, 2022

The staff is very friendly and knowledgeable. The facility is very clean. The car wash did a great job cleaning the exterior of my car. More

by BARBIELEE417
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Mar 08, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 07, 2022

Excellent service, well organized and minimum waiting time. I am pleased with the service and quality. More

by NGURUSWAMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 06, 2022

The Toyota dealership service department inspects your car fully before anything is worked on. I was in for a recall. More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Mar 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 04, 2022

I had an appt. But the people who were supposed to be there to take pics of my car where not there. Finally someone took pics. They said they will call me on Monday More

by L_CALIXTRO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who is who here…
Mar 08, 2022 -

Prestige Toyota of Ramsey responded

We apologize for the inconvenience. Our service manager Ron left a voicemail yesterday and the paint claim is a lengthy process that only the manufacturer approves and we are waiting on them to notify us. Once we know we will contact you and rectify it. If you have any questions please call Ron at (201)762-7101.

March 04, 2022

It's always easy to get serviced at Toyota. They are pleasant and helpful. I am very comfortable in their waiting room. More

by suesoss1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Mar 07, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 03, 2022

Had a much better experience this time! Everyone was friendly n inviting. Services that needed attention were explained well n clear. Waited a reasonable amount of time for services to b c More

by stevesantiago1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Mar 03, 2022 -

Prestige Toyota of Ramsey responded

Steve, thank you for the outstanding five-star review! It's a pleasure to know our team could assist you and provide you with such great service. We look forward to working with you again in the future!

March 01, 2022

Staff courteous knowledgeable. Experience was very pleasant. Work done in a very timely fashion. Glenn was very accommodating. More

by TPELLICCIARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Mar 03, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It sounds like you had a great experience working with our team and we hope to see you again soon!

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