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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews
Call Service Center (201) 825-2700

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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March 01, 2022

Work was done in less time than expected. Steve is always great. I appreciate the car wash! More

by JJUDYTT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
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Mar 03, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us!

February 28, 2022

Convenient location and coffee, tea, water and snacks available. Quiet rooms to read in and friendly staff. More

by jhoogy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Report | Print
Feb 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 28, 2022

The service was quick I was able to pick up my car the same day and didn’t have to wait More

by butterscott76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Stephen Attardo, Brian Gregory, Glenn Morato, KRISTINA SINJARI
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Feb 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future!

February 27, 2022

I always feel confident in the service and care of my Prius at Prestige Toyota. thank you! More

by JULIANTEJERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 27, 2022

John is great. The service department does a great job. John keeps you posted on everything. Five stars More

by Frannalessio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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Feb 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with John! We look forward to working with you again in the future!

February 25, 2022

I had my car serviced at your dealership since I bought it and was always happy with the service I received from your dealership. No problem whatsoever. More

by TOCIAAFLORIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Report | Print
Feb 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 23, 2022

When asked, the service manager indicated that no coupons were available for the work I was having done. It took me less than 5 minutes to find coupons on dealer's web site. When confronted, service manager More

by thomas_r.monahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback, Thomas. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to further discuss.

February 22, 2022

Very pleased with the service delivery and follow up. I have always been happy with prestige More

by ASM329
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 22, 2022

It was fine. Overpriced, but fine. Tried every way to have me spend more money... More

by STVELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Report | Print
Feb 25, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to further discuss.

February 22, 2022

I purchased a pre owned car here that needed some service. Initially I thought I had a bigger issue but it wasn’t the case. The technician isolated the smaller problem and fixed it. This was my first More

by Rob D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Report | Print
Feb 23, 2022 -

Prestige Toyota of Ramsey responded

Rob, we appreciate you taking the time to provide such great feedback! We're pleased our team could assist you and provide you with excellent service. We look forward to working with you again in the future!

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