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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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October 15, 2021

They we easy to work with,fast with repair made me feel important and knowledgeable More

by DLDZURAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 15, 2021

Service contact was professional and took great care of me Keot me informed before, during and at the end of the visit. More

by gmastran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 15, 2021

It’s unfortunate that there is a loaner car shortage, and though the service was quick, it was nice to know there was a pleasant choice of places to wait. More

by Reddog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Attardo
Oct 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 14, 2021

Alway a pleasure working with my service advisor Peter. He always takes care of me and makes sure my vehicles are safe and well maintained. More

by JSoja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Homam "Sal" Salahi, Gabi Samman
Oct 14, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know Peter was able to assist you and provide you with outstanding service. We look forward to seeing you again in the future!

October 14, 2021

Service desk kept me well informed about my car repair and technicians completed the work in a timely way More

by JMWILKINSON
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 13, 2021

This is a great place . The people are nice and the service is excellent. I would highly recommend this place to purchase a vehicle and get it serviced. More

by Chuckd2155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Oct 14, 2021 -

Prestige Toyota of Ramsey responded

We appreciate you taking the time to provide an excellent five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future.

October 12, 2021

Great service, friendly staff, easier access now that Parts and Service are on Rt. 17 along with the dealership! More

by GEOVANNYPEREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 12, 2021

I am disappointed that I had to pay $150 service fee for something that I could of been told prior whether it was covered under my extended warranty that I paid an additional $1800 for. As well I asked for More

by jantolino4820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Attardo
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. If we can assist you further please contact our service manager, Ron Gwinnett, at (201)762-7101.

October 12, 2021

Only with an x-wrench and the use of hands and feet was I able to remove a tire lock and several lug nuts. A similar problem arose after my last service when, 500 miles from home, even with a borrowed x-wren More

by hjmunck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Oct 12, 2021 -

hjmunck responded

Looks ok.

October 11, 2021

We have been leasing our vehicles from this dealership for many years. The service has always been wonderful. I just had a tire replaced on my 2019 Camry. The service person that helped me couldn’ More

by GODDUTCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry. Forgot service man’s name
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! We truly appreciate your kind words and loyalty to our dealership over the years. We look forward to working with you again in the future!

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