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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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October 11, 2021

This Toyota dealership located in Ramsey offers great service and the employees are friendly and knowledgeable More

by MVANNEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 11, 2021

Staff are friendly and helpful. My service advisor patiently explained what needed to be done and what could wait. Facility is clean, bright, and comfortable. Thank you! More

by Ness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 11, 2021

My appointment went well. My car was ready when promised and the cost matched the estimate. More

by ERINADES
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 11, 2021

Caroline always makes sure everything that I need done to my car gets done right. More

by siegel.andrew@yamil.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Caroline!

October 11, 2021

Good service. Open on weekend. Caroline professional. Would have liked better notice as to when my car would be ready. More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback! It's a pleasure to know you had such a great experience at our dealership and we look forward to seeing you again soon!

October 11, 2021

Caroline S is a rare combination of highly capable, courteous, and professional. She has been for years. I hope you are sufficiently incentivizing her to continue working for you. I fill out maybe 1 or More

by vakr78
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate you taking the time to provide an excellent five-star review! We're so happy to hear that Caroline could assist you and make your experience a memorable one. At our dealership, customer satisfaction is our top priority. We look forward to working with you again soon!

October 10, 2021

Keep appointment don’t tell somebody that if you make an appointment you’ll be in and out in an hour and keep them there for three More

by Yitzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. If we can assist you further please contact our service manager, Ron Gwinnett, at (201)762-7101.

October 08, 2021

Service was quick and easy. Glen was extremely helpful and personable. My truck was returned in excellent condition. More

by BTMARTIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
Oct 11, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us! We're happy Glen could assist you and make your experience a positive one.

October 06, 2021

The service is good but the time I had to wait for an oil change and tire rotation was a bit absurd. A little over two hours is a waste of my time which I do not have. I realize that sometimes things come up More

by cinpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Oct 08, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to discuss further.

October 06, 2021

Their priority is to satisfy their customers. And that they do! The service center is very clean and comfortable to make waiting an ease. I've been a satisfied customer for years. More

by JOHNRSAMRA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiana Perini, Stephen Attardo
Oct 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and loyalty to our dealership over the years. We look forward to working with you again soon!

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