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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews
Call Service Center (201) 825-2700

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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October 06, 2021

Car took very long to be done. I was told a price to change a bulb . I declined then service gentle man came back and said oh it is under warranty. When I went to check out he put the labor and bulb fee More

by CASADELUCA36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and we apologize for the delay. We're happy we could assist you with your billing concern. If we can assist you further please contact our service manager, Ron Gwinnett, at (201)762-7101.

October 05, 2021

I love servicing my cars at Prestige Toyota! My cars are well taken care of. More

by MSCLIDIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
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Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! We look forward to working with you again in the future.

October 05, 2021

Very clean everyone very helpful and friendly. Service wasted no time in getting the car in and serviced. Even cleaned the car. Very satisfied. More

by SLOSCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
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Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership!

October 05, 2021

It was painless. Dropped my car off the night before. Work was done and I picked it up the next day. More

by M_O_ALLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership!

October 05, 2021

Great representative and services for the repair and the new waiting area are very comfortable More

by EdithC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2021 -

EdithC responded

Great services

October 05, 2021

Quick, reliable service. Knowledgeable techs, friendly staff, and they always complete the work on or before time. More

by RSPASSANTEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we look forward to seeing you again soon.

October 05, 2021

Promise 25$ discount on oil change, never happened say something never give this kind of habit no good More

by Sarah
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority, and it seems we missed that mark. Please contact your service consultant Jeff Cicero at 201-762-7016 to discuss further.

October 05, 2021

Very pleased faster than expected no pressure for additional work. Would go back for service. More

by HERNO73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership!

October 04, 2021

New Facility it was great And on time And made an additional appointment Experience was great More

by joemidyear
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! We're so happy you had such a great experience at our dealership.

October 04, 2021

Tires quoted me originally were priced more than what I received without disclosing the price change. Rep said there was nothing he could do prices change all the time. I left a message for service manager More

by ALLISONSPILATES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Attardo
Report | Print
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to discuss further.

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