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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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October 04, 2021

The service is excellent. They knew that they couldn’t fix my car but they finally fixed my by delaying off work. I appreciate all what they did for me. So, I drive my car very confidently after they repa More

by Aiguo.Cai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Aiguo.Cai responded

Hi Caroline, Thank you very much for your great help. I very appreciate you what you did for me.

Oct 04, 2021 -

Aiguo.Cai responded

At the end of this month, please help me fix my car pads and drimes. I will let you which day I will have time. Have a nice afternoon and stay safe! Best regards, Aiguo

October 04, 2021

A peasant and convenient experience. I entered the clean and sparse drive-in car port and attached office and was greeted by a cheerful and helpful individual named Jeff who was thorough and a clear communi More

by WEISSCOREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! It sounds like you had a great experience working with Jeff, and he was able to provide you with outstanding service. Customer satisfaction is always our top priority, and we're happy to have met that mark!

October 03, 2021

The reason I have bought 2 additional cars after my first Toyota is due to the excellent service. However the reason for this service was less than acceptable. 1st car new car 2005 Camry windshield leaked b More

by johntregidgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
Oct 03, 2021 -

johntregidgo responded

See above review.

October 02, 2021

Had a great experience with service desk and was kept updated during the repairs. Top notch service More

by robertsodickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! We're so happy you had such a great experience at our dealership and hope to see you again soon!

October 01, 2021

The service I received for my vehicle was completed within two hours of my arrival. More

by jtorres360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know our service department was able to assist you.

October 01, 2021

awesome customer service. They were able to shuttle me to work and pick me up when the car was ready. Will go there again for my future services. More

by argsoccer07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 01, 2021

Customer service was great, the greeter was and the customer service rep was nice and Very courteous Facility was clean. More

by ENICE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one. We look forward to seeing you again soon!

October 01, 2021

Got my appointment right away. No problems with the service. They were all very helpful. More

by billmaryturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 01, 2021

The service experience was flawless, couldn’t be happier. Walk in and walk out no issues. More

by andeedixon3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 30, 2021

Very organized,lot of advisers to help! Very clean and comfortable environment,will tell a friend. More

by michellesaintvictor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donofrio, Jonathan Vazquez
Oct 01, 2021 -

Prestige Toyota of Ramsey responded

Michelle, thank you for the positive five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again soon.

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