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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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September 28, 2021

Good experience to be with Chris Dumont. He was helpful and understanding my needs in the car More

by DYAN101105
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Chris!

September 28, 2021

Great customer service and finished the work within the estimated window. Provided me transportation while car was being worked on More

by Deke14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! We're so happy our team could assist you and make your experience a memorable one.

September 28, 2021

The service was extraordinary. Caroline was helpful, kind, and respectful. Thank you for the service More

by miggy057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Caroline!

September 28, 2021

Very quick friendly service. Waiting area was clean and convenient and comfortable although wait was short. More

by Reddog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Attardo
Sep 28, 2021 -

Reddog responded

I’m very happy with the service at Prestige.

September 28, 2021

Service department is really good. Advisors are helpful. Services generally more expensive than you could get elsewhere, but there is some peace of mind going to the dealer. More

by Hobtrvlr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabi Samman
Sep 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback! We're so happy our service department could assist you and provide you with excellent service. We look forward to working with you again in the future!

September 27, 2021

Great service, fast, prompt, courteous, clean. Everyone was helpful and informative. Very transparent. Would recommend! More

by joshk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! We're so happy you had such a great experience at our dealership and we look forward to seeing you again soon!

September 27, 2021

Stephen kept me up to date with what was needed to be done on my car and set the expectation with the amount of time it was going to take to replace the fuel pump and install the hitch More

by LISA07649
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Stephen! It's a pleasure to know he was able to assist you and provide you with excellent service.

September 27, 2021

Steve was great, friendly, and personable. He addressed all my concerns and gave me advice on how to properly care for my vehicle. More

by Slecorps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback! We're so pleased you had such a great experience at our dealership and we look forward to seeing you again in the future.

September 27, 2021

Pete was very helpful and having you set up an Uber was very convenient thank you More

by SSCHREIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Pete! We're so happy he could assist you and make your experience a memorable one.

September 27, 2021

I’ve been using this prestige for a few years, this time car interior wasn’t vacuumed but it usually was all the times I was there, and I came in with low tire pressure and air wasn’t filled but more import More

by Amundan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Sep 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to discuss further.

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