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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews
Call Service Center (201) 825-2700

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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September 27, 2021

Stephen kept me up to date with what was needed to be done on my car and set the expectation with the amount of time it was going to take to replace the fuel pump and install the hitch More

by LISA07649
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
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Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Stephen! It's a pleasure to know he was able to assist you and provide you with excellent service.

September 27, 2021

Steve was great, friendly, and personable. He addressed all my concerns and gave me advice on how to properly care for my vehicle. More

by Slecorps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
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Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback! We're so pleased you had such a great experience at our dealership and we look forward to seeing you again in the future.

September 27, 2021

Pete was very helpful and having you set up an Uber was very convenient thank you More

by SSCHREIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
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Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Pete! We're so happy he could assist you and make your experience a memorable one.

September 27, 2021

I’ve been using this prestige for a few years, this time car interior wasn’t vacuumed but it usually was all the times I was there, and I came in with low tire pressure and air wasn’t filled but more import More

by Amundan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Report | Print
Sep 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to discuss further.

September 27, 2021

Great service, fast, prompt, courteous, clean. Everyone was helpful and informative. Very transparent. Would recommend! More

by joshk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! We're so happy you had such a great experience at our dealership and we look forward to seeing you again soon!

September 27, 2021

Everyone was extremely pleasant and friendly to deal with. Great first experience at the service department. More

by griffstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 27, 2021

Caroline, the Service representative was professional, courteous and knowledgeable as always. Will be back again. More

by SRLCPA0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 25, 2021

Loved the new Service Center on Rt. 17 in Ramsey. Steve was personable, helpful and honest. More

by URMYSUNSHINE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Report | Print
Sep 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review regarding your recent experience with us!

September 24, 2021

Services was good but confirmation of online booking is poor. I got it one day prior to service. More

by MasaN
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We apologize for the delay in confirming your appointment but look forward to working with you again in the future!

September 23, 2021

Great guy, very friendly. Quick service and very helpful. My car felt very smooth after More

by MONSEYPA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Report | Print
Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We're so pleased to know our team could assist you and you had a great experience at our dealership.

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