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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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September 27, 2021

Everyone was extremely pleasant and friendly to deal with. Great first experience at the service department. More

by griffstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 27, 2021

Caroline, the Service representative was professional, courteous and knowledgeable as always. Will be back again. More

by SRLCPA0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 25, 2021

Loved the new Service Center on Rt. 17 in Ramsey. Steve was personable, helpful and honest. More

by URMYSUNSHINE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review regarding your recent experience with us!

September 24, 2021

Services was good but confirmation of online booking is poor. I got it one day prior to service. More

by MasaN
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We apologize for the delay in confirming your appointment but look forward to working with you again in the future!

September 23, 2021

Took almost 3 hours not happy with that And I had to Took almost 3 hours not happy with that And I had to text if everything was ok why was it taking that long More

by silvia.schullo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Caroline Siderias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and we apologize for the delay. If we can assist you further please contact our service manager, Ron Gwinnett, at (201)762-7101.

September 23, 2021

Service was quick, easy, and I got a nice clean car to boot. I won't service my Toyota's anywhere else! More

by robertrago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Gwinnett
Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience! We truly appreciate your kind words and loyalty to our dealership and look forward to working with you again soon!

September 23, 2021

Great guy, very friendly. Quick service and very helpful. My car felt very smooth after More

by MONSEYPA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We're so pleased to know our team could assist you and you had a great experience at our dealership.

September 23, 2021

Very clean, people are always welcoming, willing to accommodate, till me as a walk-in More

by OLGA.DORONNA725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 23, 2021

Comfortable waiting room but my online scheduled oil change took over 2 hours to complete. Way too long! More

by Zuperr4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember names of service associates
Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and we apologize for the delay. If we can assist you further please contact our service manager, Ron Gwinnett, at (201)762-7101.

September 23, 2021

My experience with Jonathan Vazquez' was excellent. He was very professional and attentive to me as a customer and he kept me well informed to what was going with my car. I will continue to request his a More

by VVANGOGH11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience, Vincent! it sounds like Jonathan went above and beyond to assist you and ensure your experience was a memorable one. Customer service is always our top priority and we're happy to have met that mark. We look forward to working with you again in the future!

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