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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews
Call Service Center (201) 825-2700

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

Sort by
September 23, 2021

Very clean, people are always welcoming, willing to accommodate, till me as a walk-in More

by OLGA.DORONNA725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
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Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 23, 2021

Comfortable waiting room but my online scheduled oil change took over 2 hours to complete. Way too long! More

by Zuperr4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember names of service associates
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Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and we apologize for the delay. If we can assist you further please contact our service manager, Ron Gwinnett, at (201)762-7101.

September 23, 2021

My experience with Jonathan Vazquez' was excellent. He was very professional and attentive to me as a customer and he kept me well informed to what was going with my car. I will continue to request his a More

by VVANGOGH11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
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Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience, Vincent! it sounds like Jonathan went above and beyond to assist you and ensure your experience was a memorable one. Customer service is always our top priority and we're happy to have met that mark. We look forward to working with you again in the future!

September 23, 2021

Took almost 3 hours not happy with that And I had to Took almost 3 hours not happy with that And I had to text if everything was ok why was it taking that long More

by silvia.schullo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Caroline Siderias
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and we apologize for the delay. If we can assist you further please contact our service manager, Ron Gwinnett, at (201)762-7101.

September 23, 2021

Service was quick, easy, and I got a nice clean car to boot. I won't service my Toyota's anywhere else! More

by robertrago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Gwinnett
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Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience! We truly appreciate your kind words and loyalty to our dealership and look forward to working with you again soon!

September 23, 2021

The employees were all friendly knowledgeable and helpful. Treated the customers with respect. Very clean More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Gwinnett, Stephen Attardo, Brian Gregory
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Sep 24, 2021 -

Prestige Toyota of Ramsey responded

Michael, thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with outstanding service. We look forward to working with you again in the future!

September 22, 2021

My service advisor Jeffrey was pleasant & courteous.Kept me updated with was to be done & wait time. More

by ellen25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Prestige Toyota of Ramsey responded

Ellen, thank you for the positive feedback regarding your recent experience with Jeffrey! It's a pleasure to know he was able to assist you and make your experience a memorable one. Customer service is always our top priority and we're happy to have met that mark!

September 22, 2021

Service department staff pleasant and efficient. Location is very convenient for our purposes and found the amenities to be more than adequate. Thank you 😊 More

by helenkornacki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman
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Sep 23, 2021 -

Prestige Toyota of Ramsey responded

Helen, we appreciate you taking the time to share your experience! We're so happy you had our service department staff could assist you and provide you with excellent service.

September 22, 2021

From the moment I pulled up to the time I left I felt taken care of … More

by Hrjjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Sep 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We truly appreciate your kind words and hope to see you again in the future.

September 21, 2021

Service on 9/10 was excellent. Unfortunately I couldn’t get on this site to rate it. On 9:17 I brought my car back for a trim replacement on the drivers seat it was not done because you had been sent th More

by vlavalle0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
Report | Print
Sep 21, 2021 -

Prestige Toyota of Ramsey responded

We appreciate your feedback and apologize for the mix-up on the trim. We will be sure to get it done right tomorrow. Thank you.

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