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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews
Call Service Center (201) 825-2700

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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September 17, 2021

I brought the car in for a warranty issue and they get were courteous and professional. More

by TDIVINCENT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
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Sep 20, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 17, 2021

Service was incredible. The building is spotless. Very comfortable atmosphere. Everyone was very friendly. Great experience. More

by bbmays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Think it was Brian. , Brian Gregory
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Sep 20, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We're so happy you had such a great experience at our dealership and hope to see you again soon.

September 17, 2021

I love this dealership, especially the service department. They are friendly, courteous and will fit you in for service on short notice when needed. Caroline is the best service representative. More

by BSTEWART122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It's a pleasure to know our team and Caroline could assist you and make your experience a memorable one.

September 17, 2021

Quick turnaround to schedule an appointment and very convenient to get in and out when service is needed it More

by Mauricio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2021 -

Mauricio responded

I will recommend this service department

September 15, 2021

Had an emergency drop off, a vacuum pump valve failed Fixed the next morning All great More

by FredW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for reviewing us, Fred! We are more than happy to take care of your vehicle. See you again!

September 15, 2021

Sad to see the dealership struggling with downsizing, have to hire outside valet services. This looked like the end of dealerships. More

by Lucino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
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Sep 20, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

September 15, 2021

Excellent customer service - beyond friendly. Smooth check in. Nice waiting area. Great experience. Will definitely be a return customer! More

by adelsass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
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Sep 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience! It sounds like our staff went above and beyond to assist you and make your experience a memorable one.

September 15, 2021

My service advisor, Peter, was outstanding!!All my car’s My service advisor, Peter, was outstanding!! All my car’s issues were resolved and his constant communication was very refreshing Would highly reco More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
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Sep 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter! It sounds like he was able to assist you and provide you with outstanding service. We hope to see you again in the future!

September 14, 2021

They are on time and very accommodating and helpful . I would recommend their service to other people. More

by BETHPARRILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
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Sep 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional feedback, Beth! We're so happy you had such a great experience working with our team and look forward to seeing you again soon.

September 14, 2021

It’s great thank so much for taking great care of me and my car More

by Pattben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Report | Print
Sep 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review!

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