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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,131 Reviews

3,131 Reviews of Prestige Toyota of Ramsey - Service Center

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September 08, 2021

Steve was an awesome advisor. Felt he was honest and sincere. Kept me updated from start to end. Even when there was unexpected delays. He called us daily for an update keeping our mind at ease. More

by av-8-or
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Steve! We're so happy he could assist you and make your experience a memorable one.

September 08, 2021

This was my First time after the Renovation and service Department was moved into the Facility. My service Manager was very nice 😊. Mr. Stephen Attardo . Thank you for your kindness… Joe Jackson Jr. More

by DRUNNER94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star rveiew! It's a pleasure to know you had such a great experience working with our team and we look forward to seeing you again in the future!

September 08, 2021

Did not vacuum the car even though confirmed prior, waited 90 minutes for the receptionist to update me it was going to another 90 minutes. Would have loved to get know total time shortly after drop-of More

by skreideweis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

Sep 10, 2021 -

skreideweis responded

Just tried calling the above number only to get the general automated message to select Service, Sales or the Operator. Based on the above I am not so sure who you actually want me to reach within your company. So, I tried to press zero for the operator yet it just kept repeating the same message. Happy to chat if you call me this time.

September 08, 2021

Been using Prestige for almost 20 years and the service has always been to notch. Caroline kept me informed the entire time and provided expert guidance More

by AJS262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate your kind words and loyalty to our dealership! Thank you for choosing Prestige Toyota of Ramsey and we look forward to working with you again soon.

September 08, 2021

The only thing I didn’t like was how long it took to The only thing I didn’t like was how long it took to have four tires changed and a Noyle change it took 3 1/2 hours also the waiting room there was N More

by davmass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

September 06, 2021

I had my supra firmware updated. Left the car there and got a ride home. Everything went smoothly. It could’ve been an one hour job but they made sure to use certified technician who handles Supra. More

by Klee101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again soon!

September 06, 2021

Very good service even thru Hurricane Ida. The service advisor kept me updated about the repairs on my 2007 Tundra. My vehicle has 170k miles More

by CBROOKLYN112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate you taking the time to share your experience! We're so pleased our staff could assist you and make your experience a memorable one.

September 04, 2021

We like that we can get service appointments quickly and the service they provide is very good. We have been doing business with them for years More

by NOURIMAN_GHAHARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Sep 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 04, 2021

After an oil change. i was told I needed new brakes. My local garage said, not true I had at least 10,000 miles left. More

by CALASKI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Zuniga (tech), Peter Iuculano
Sep 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

September 03, 2021

Good service and facility. Repair costs are well over market prices outside of dealership. Staff that greets you when first dropping car off was less than friendly in my opinion. More

by SHIREYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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