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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,135 Reviews

3,135 Reviews of Prestige Toyota of Ramsey - Service Center

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September 06, 2021

Very good service even thru Hurricane Ida. The service advisor kept me updated about the repairs on my 2007 Tundra. My vehicle has 170k miles More

by CBROOKLYN112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate you taking the time to share your experience! We're so pleased our staff could assist you and make your experience a memorable one.

September 04, 2021

After an oil change. i was told I needed new brakes. My local garage said, not true I had at least 10,000 miles left. More

by CALASKI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Zuniga (tech), Peter Iuculano
Sep 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

September 04, 2021

We like that we can get service appointments quickly and the service they provide is very good. We have been doing business with them for years More

by NOURIMAN_GHAHARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Sep 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 03, 2021

Good service and facility. Repair costs are well over market prices outside of dealership. Staff that greets you when first dropping car off was less than friendly in my opinion. More

by SHIREYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 02, 2021

I met with Brian when I brought the car in for service. He was very he was very nice and explained exactly what was going to be done to the vehicle. When I came to pick up the vehicle Brian was there and a More

by ELECTRICONE0
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Sep 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Brian! We're happy he could assist you and make your experience a memorable one.

September 02, 2021

Very pleased with the whole experience. Only waited 90 minutes for service no charge for the Warrantee service. Everyone knew what to do. I’m very pleased More

by Pbashark1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with our service department!

September 02, 2021

Everything from the scheduling of service, the follow up call to provide additional information and then calling to let us know the car is ready to be picked up was very good. More

by Mpmenakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again soon!

September 02, 2021

had to wait even after telling me the car is ready, had to wait even after telling me the car is ready, didn't fix the problem, car is dirty, I shouldn't pay for this service More

by ABBY201558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Sep 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

September 01, 2021

Services charges increase a lot.Recommend services quote Services charges increase a lot. Recommend services quote very high. Waiting area doesn’t have any refreshments beside coffee. Oil change waiting ti More

by zubairk04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

September 01, 2021

The staff was extremely helpfull and professional. The wait time was not excessive and I certainly appreciated the car was prior to returning my vehicle. More

by ALKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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