Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,135 Reviews of Prestige Toyota of Ramsey - Service Center
Great first service experience. I asked to wait for the car and I received it back after a little over an hour. The dealership is spotless and the service reception area is brand new. It was pouring but car and I received it back after a little over an hour. The dealership is spotless and the service reception area is brand new. It was pouring but everything was done inside the service department. Very pleased so far. More
Leased another Rav 4 - Aug 9 th there is a problem with the Toyota connect and it still not resolved. very disappointed. Feel im getting run around from company the Toyota connect and it still not resolved. very disappointed. Feel im getting run around from company More
Service fine, esp. when trying to set up last minute service. Disappointed that I could not use more than one coupon special. New service area clean but waiting area a little cramped compared to the old service. Disappointed that I could not use more than one coupon special. New service area clean but waiting area a little cramped compared to the old service center. More
Prestige was a great experience. It was clean and professional. I went in for a recall and the service was terrific. The staff, especially Caroline, went above and beyond to accommodate me through ou professional. I went in for a recall and the service was terrific. The staff, especially Caroline, went above and beyond to accommodate me through out the whole process. I couldn't be happier and it feels like a new car. Many thanks to all the wonderful staff at Prestige. More
Going there is a pleasant experience. Cushy chairs, big screen TV, internet access, good selection of delicious coffee, shuttle service for those who need it. Additionally I believe they are honest and do screen TV, internet access, good selection of delicious coffee, shuttle service for those who need it. Additionally I believe they are honest and do an excellent job mechanically. Personnel are all polite and pleasant. More
Their new service Center is great. old one was very difficult to find and no place to sit and wait. There is coffee and bagels in the morning while you wait the service representative Caroline told us difficult to find and no place to sit and wait. There is coffee and bagels in the morning while you wait the service representative Caroline told us how long it would take and as promised it was done exactly on time. We used to go to another service location which was closer for me but the service here is excellent More
Prestige Toyota service department is great. The staff is mostly friendly and very knowledgeable. They keep customers informed of progress and estimated costs of repairs or maintenance. They also off is mostly friendly and very knowledgeable. They keep customers informed of progress and estimated costs of repairs or maintenance. They also offer loaners or shuttle service while your vehicle is being worked on . More
This dealership puts the customer first Steve was my service consultant and while my car was being worked he kept me informed about was being done to the car. They worked overtime to fix the power stee service consultant and while my car was being worked he kept me informed about was being done to the car. They worked overtime to fix the power steering issue that I had with the car. My car 2004 Camry had many problems which were very capably fixed and great effort was put forth by Steve to keep the cost of service reasonable. Many thanks. Marianne nehr More
The service center at the other location was so much better in customer service and everyone was very courteous. In this new location by the dealer are completely the opposite. better in customer service and everyone was very courteous. In this new location by the dealer are completely the opposite. More