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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,131 Reviews

3,131 Reviews of Prestige Toyota of Ramsey - Service Center

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August 03, 2021

First, we dropped our car off the night before and when putting out keys in the "safe" box, it was overflowing and anyone could reach into it and pull out an envelope and steal a car. We pushed ours in bu More

by Alli Son
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Gregory
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

August 02, 2021

Steve was great! The waiting area was clean, and spacious. Always appreciate the coffee machine when I am there. I have six words left in the minimum for this form. More

by mikeestabrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Aug 02, 2021 -

Prestige Toyota of Ramsey responded

Mike, thank you for the positive feedback regarding your recent experience with Steve!

August 02, 2021

I always have a good experience with Peter Iuculano and the service department when I have my 2010 Tacoma serviced, I would never bring it to another place to have it serviced. More

by sm66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 02, 2021

Krystal was great from the start to finish when there was an issue following pick-up of my vehicle!! She was extremely helpful to work with!! More

by amy.gerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Aug 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to leave such great feedback! We're happy to know Krystal could assist you and make your experience a memorable one!

July 30, 2021

I like the waiting areas in the new service location, and Steve Attardo was very helpful. He ordered a part I needed, and I returned a few days later so Prestige could "finish the job". Thanks. More

by GL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Aug 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know Steve could assist you and provide you with great service. We look forward to seeing you again soon!

July 30, 2021

Everything front scheduling to finished service went smoothly and faster than estimated. TV in waiting room going off and on a number of times was a minor annoyance. More

by jmonahan777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

July 29, 2021

Prompt and courteous service. Made the appointment promptly, and dealt well with my confusion over the date. Took the vehicle in early. Looked up my extended warranty at my request. More

by MARC KISSEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Jul 30, 2021 -

Prestige Toyota of Ramsey responded

Marc, thank you for taking the time to share your experience! We're pleased to know our team could assist you and make your experience a good one!

July 29, 2021

The process from scheduling to completion of service on The process from scheduling to completion of service on my car was efficient and painless. The staff was amiable and kept me updated of what needed t More

by passdennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman
Jul 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so pleased to know our staff could assist you and provide you with outstanding service!

July 28, 2021

Outstanding dealership in every way; starting with the original purchase and continuing over the years with servicing the vehicle. The Service Manager that I dealt with today, Stephen Attardo, was excelle More

by Lewis'56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jul 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! It sounds like you had an awesome experience working with Stephen and he was able to assist you and make your experience a memorable one. We look forward to seeing you again in the future!

July 27, 2021

The service center was prompt and quick. The cost was a bit of a shock considering I purchased the "bumper to bumper" used car warranty. But that's more of an issue with the people selling the warranty. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Krystal Nugent, Stephen Attardo, Brian Gregory
Jul 30, 2021 -

Prestige Toyota of Ramsey responded

Dan, thank you for taking the time to provide your feedback. It's a pleasure to know you had a good experience working with our team and we hope to see you again soon!

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