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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,134 Reviews

3,134 Reviews of Prestige Toyota of Ramsey - Service Center

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July 03, 2021

Took the car for service. Spark plugs. , oil change and tire rotation. Took longer than I thought. 2 days later, drove into a heavy rain storm. Then the wipers did not work. Hhad to pull over for 45 mi More

by GARY7325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Jul 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

July 02, 2021

Great service,convenient ways to see up an appointment. They do not over sell repairs which a lot of dealers do. You get service as you need. More

by KARENALMEDA12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

July 01, 2021

I had a very nice experience at this dealership yesterday. More

by MEYGINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Jul 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback!

June 30, 2021

The experience was great for a first time owner of a Toyota. Thank you for all your help. Friendly and happy customer service. Will go back. Thank you More

by garciasusan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young guy that greets you. Nice guy.
Jun 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

June 30, 2021

Everything was great with my service. Service person was great. More

by DCabassa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jun 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

June 29, 2021

Had a good informative experience with Steve Attardo. Well pleased with service as well ae shuttle service.. Everything was very comfortable and place was clean More

by MARYPATRYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jun 30, 2021 -

Prestige Toyota of Ramsey responded

Mary, we're so happy you had such a great experience working with Steve and we look forward to seeing you again soon!

June 28, 2021

They honored the two year warranty of my Prius’ battery and fixed it perfectly. Although it took a while for the parts to arrive, the car with new battery works very well, above my expectations! This serv More

by joycesun594
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback, Joyce! We're so happy you had such a great experience working with our team and we look forward to seeing you again soon!

June 28, 2021

I had a great service experience. When a standard multi-point inspection uncovered a front brake uneven wear issue, a loaner car was made available to me to allow me to proceed to work while the impo More

by SCHMIDTWAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and look forward to working with you again in the future!

June 25, 2021

courteous but they can be unrealistic with repair estimate times More

by SCHONEY07
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback! If we can assist you any further please contact us at (551) 252-4147.

June 25, 2021

the appointments are easy to schedule-they always call to inform of the work being done--turn around time is good--employees are all helpful More

by SOBEL6500
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Jun 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your experience with us!

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