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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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May 05, 2021

Service center was preparing for the move back to Rt.17 Service center was preparing for the move back to Rt.17 N so they where moving shelves and furniture Oil change and car wash took 1.5 hours More

by 4RTRDP20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
May 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your positive feedback! We truly appreciate your kind words and we hope to see you again soon!

May 03, 2021

Pete and Prestige Toyota Service are always great. I never bring my Tacoma anywhere else for service. I recommend Prestige Toyota Service to anyone who owns a Toyota. More

by sm66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
May 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It's a pleasure to know Pete could assist you and make your experience a great one. We look forward to seeing you again soon!

May 03, 2021

Steve was an excellent service manager. He went above and beyond to help me with getting the needed special order parts and followed up to ensure I was satisfied with the work performed. More

by SHARONKIEFFER
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
May 04, 2021 -

Prestige Toyota of Ramsey responded

Sharon, thank you for the exceptional feedback regarding your recent experience with Steve! We're so happy he could assist you and provide you with such great service!

April 29, 2021

The service was excellentlyperformed. The employees were very very kind and I am pleased with the customer service. I will definitely come back to service my vehicle again. More

by gm.mckersie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Apr 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for your excellent five-star review! It sounds like you had a great experience working with our service department and we hope to see you again soon!

April 27, 2021

The service was good. Kristal was very helpful in communicating throughout the service. Though it took a little while as they did not have enough people at the service service center. They did a good More

by mona_suvarna
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Apr 28, 2021 -

Prestige Toyota of Ramsey responded

Mona, thank you for the positive feedback! It sounds like you had a great experience working with Kristal and she was able to provide you with exceptional service. We look forward to working with you again in the future!

April 27, 2021

Service was fast and efficient. This was the first service for my 21 Rag. Impressed. I chose to wait while service was performed. Told it would take an hour to an hour and a quarter. Car was done More

by JNEWMAN114RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Apr 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with our service department. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

April 27, 2021

Quite happy with service. Less so with being asked to submit a review and then being required to write about it. It's a disincentive to do so. More

by brucebuff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Prestige Toyota of Ramsey responded

Bruce, thank you for the positive five-star review!

April 26, 2021

I was disappointed with all the recommended repairs, when my tire gage light was on and it wasn't even mentioned. I lost confidence with the service department More

by JSJ7114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

April 26, 2021

Jeff was so helpful, courteous and pleasant. We had a number of problems with the car(s) and he was easy to work with and helpful with all. It was a pleasure to work with him. More

by rfcoviello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review! It's great to know Jeff was able to assist you and make your experience a positive one!

April 26, 2021

Satisfactory:) The van is running smooth so far. The parts & repair are quite expensive. Been having this same van serviced at this Mahwah Toyota for many years. More

by SBVALERA
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Apr 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so pleased you had a great experience at our dealership!

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