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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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July 07, 2023

From when I pulled into the garage to when I left everything was great. Everyone was friendly More

by lanceahlpein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

July 07, 2023

They are friendy and try to please! I would reccomend them to all looking for a Toyota with quality service and support. K.S More

by lbi4menu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We really appreciate your kind words and your recommendation!

July 07, 2023

Basic Service prices have significantly increased while they have also cut back on complimentary services (you have to ask if you want your car washed after service and it’s not automatically done). They More

by JOHN.ROWLAND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Prestige Toyota of Ramsey responded

As per our phone conversation John, thank you for your input.

July 07, 2023

Hard workers, but the problem was I made an appointment the car was there 1 day and didn't fix the problem and the next day I made another appointment they did the job super fast More

by aviangel069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. It's great to hear that our team was able to help!

July 07, 2023

The service was great! Staff was very friendly and the waiting area was very comfortable. More

by lbegolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 07, 2023

Courteous service. Estimate time of waiting is accurate. Very professional and make sure that all my needs were met. More

by aishasgittens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 06, 2023

Everyone that I have dealt with has been super nice and very helpful in every way possible! I love when people are personable and not putting on a fake act. Ms. O’Hair was lovely! More

by joyjim7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know most of these other people!, Elena O'Hair
Jul 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

July 06, 2023

Jeff is a real gentleman, and keeps you very informed regarding the car. However, I found some of the workers too involved with their phones. More

by NETKATE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeff was able to take care of your vehicle in a timely manner!

July 05, 2023

They helped solve my problem, and I got back on the road. Very good job . More

by PMROG1970
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
Jul 05, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our service team was very helpful with your needs.

July 05, 2023

Everything was good except rotated tires without inflating then to same pressure. Wayne was very helpful. More

by kevinaschaeeffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jul 05, 2023 -

Prestige Toyota of Ramsey responded

Thanks for sharing your feedback. We appreciate your positive review.

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