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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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February 08, 2021

Jeffrey Cicero took care of my service and was a pleasure to work with. He showed he cared during and after the service was completed. More

by bhammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so pleased Jeffrey was able to assist you and make your experience one to remember!

February 05, 2021

The service advisor was knowledgeable, helpful, and extremely great to work with He was able to answer all of my questions and it was just a positive experience. More

by CRISR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 05, 2021

You don't give consideration for customer loyalty - I have only used Prestige to service my car for 7 years and all you could do is use another customer's coupon?? More

by LESLIE226M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 11, 2021 -

Prestige Toyota of Ramsey responded

Leslie, Please accept my apology. Can you call me directly to discuss your visit. Ron Gwinnett Service Manager Prestige Toyota of Ramsey 201-762-7101

Feb 16, 2021 -

LESLIE226M responded

Ron, Thanks for the follow up. The service was fine but expensive. As I stated in my survey, after using your service center exclusively for seven years it would be nice to get a loyalty price instead of another customer's coupon for $40. Leslie

February 04, 2021

My representative was extremely helpful and courteous. He was punctual, checked kn with me, periodically and explained everything along the process. F f f f More

by burb_06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and hope to see you again soon!

January 29, 2021

The Toyota facility is very clean & nice place for customer to wait while their vehicle being serviced and the service rep are very nice and courteous More

by RKMLIU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Feb 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review!

January 28, 2021

Krystal is excellent with service, very patient and friendly. My wife and I have been coming to your service center for over 20 years. Very satisfied with all the reps. More

by JUNGLE109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Jan 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We truly appreciate your kind words and loyalty to our dealership and hope to see you again soon!

January 28, 2021

The process of buying the car was very good. Salesperson was excellent. Initially, financing was a little confusing as I didn’t know that a bank other than Toyota Financial was used for the loan. It was exp More

by mdfaigle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Bueno
Jan 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We're so pleased to know our team was able to assist you and make your experience one to remember. We look forward to seeing you again soon!

January 28, 2021

They are always friendly and professional. They answer all of my questions and I can always schedule a convenient time for my repairs and maintenance. More

by SCOTTYRSN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Krystal Nugent
Jan 29, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so pleased to know you had a pleasant experience at our dealership and we look forward to seeing you again soon!

January 27, 2021

Always attentive and pleasing. Great help.Makes sure you Always attentive and pleasing. Great help. Makes sure you don't have to pay for more than you need. He makes sure that you are aware of if schedule r More

by KARENALMEDA12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jan 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words.

January 27, 2021

Peter is incredible , He gave us a service above and beyond, He is excellent , Your Companny is too lucky to have him. He treat us like his own family member, that’s why He is a jewel to be kept. More

by manasarmela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jan 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had such a great experience working with Peter and we look forward to seeing you again in the future!

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