Prestige Toyota of Ramsey - Service Center

Krystal was very courteous and patient with me. She recommended service work but was not pushy but, instead, let me decide on my own which I liked. Work took a little longer but I was OK with it as I recommended service work but was not pushy but, instead, let me decide on my own which I liked. Work took a little longer but I was OK with it as I got to get some work done on my IPad. I know the dealership routine well as I once worked for DCH / Lithia through mid-2019. More

A little long returning phone calls, also I was asked to return my loaner w full tank an did so,but my vech was returned much lower than when I dropped it off ,it was taken to Central jersey and back? I do return my loaner w full tank an did so,but my vech was returned much lower than when I dropped it off ,it was taken to Central jersey and back? I do appreciate the car wash. More

Friendly customer service. My service took exactly as long as was quoted. My car was thoroughly cleaned before it was handed back to me. Plenty of seating in the customer lounge. long as was quoted. My car was thoroughly cleaned before it was handed back to me. Plenty of seating in the customer lounge. More

Making appointment via text was great. Dealership was prompt and communicated with me during the visit. Completed in stated timeframe. Only reason for 4 stars is the upsell attempt of expensive services prompt and communicated with me during the visit. Completed in stated timeframe. Only reason for 4 stars is the upsell attempt of expensive services at the end of every visit. Just print me a list and cost. Not pushy though. Overall a solid experience. More

Excellent service. And since it didn’t say which star was excellent I pushed all of them I drive a lot and I have been coming for service to you for years even though I live in New York state was excellent I pushed all of them I drive a lot and I have been coming for service to you for years even though I live in New York state and you keep my Toyota RAV I’n perfect condition and everyone is cuirtious and helpful More

Service of the past four years has been good and everyone has been very friendly and helpful. However, I had a problem over the past few months with a part replacement. After phone calls with service represe has been very friendly and helpful. However, I had a problem over the past few months with a part replacement. After phone calls with service representatives, Ron Gwinnett, the Service Manager, resolved the situation to my satisfaction. More

The loaner toyota got a flat tire shortly after leaving the lot. I filled with air, went flat again. Had to go to nearby service station, who repaired flat for $20. Toyota service and loaner did not reimbu the lot. I filled with air, went flat again. Had to go to nearby service station, who repaired flat for $20. Toyota service and loaner did not reimburse me. Michael Antolino Jr More

Service was acceptable. Thank you. I couldn’t give 25 words about the last time I had sex. It was an oil change with an hour and a half, nothing to write home about. words about the last time I had sex. It was an oil change with an hour and a half, nothing to write home about. More

Very polite and knowledgeable.They explain with detail Very polite and knowledgeable. They explain with detail anything you want to know. They update the text letting you know when your vehicle is ready. Very polite and knowledgeable. They explain with detail anything you want to know. They update the text letting you know when your vehicle is ready. More

I brought my van in for service. Krystal gave Excellent customer service she kept me updated through the whole service process, prestige Toyota did an amazing job with all the maintenance plus a bonus beau customer service she kept me updated through the whole service process, prestige Toyota did an amazing job with all the maintenance plus a bonus beautiful carwash on my van, it feels like driving a brand new van. Thanks to the whole prestige staff. More