Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
My recent experience getting my car serviced was actually quite pleasant. Jeffrey set the tone by being so personable and accommodating. He was truly professional and created a relaxing atmosphere. Keep up quite pleasant. Jeffrey set the tone by being so personable and accommodating. He was truly professional and created a relaxing atmosphere. Keep up the great work! More
Great service. Extremely satisfied very helpful and every polite. They went out of their way to get me situated and leaving the dealer with a great truck every polite. They went out of their way to get me situated and leaving the dealer with a great truck More
Friendly, accurate service, routine maintenance and check of reported problems. I don’t have any additional words to add to this review.Nothing more to add to this review. of reported problems. I don’t have any additional words to add to this review.Nothing more to add to this review. More
I dropped off my car to get a new key fob and have the tires rotated. I was also offered a complementary vehicle inspection which I accepted. The next day I got a phone call that the car was ready and tha tires rotated. I was also offered a complementary vehicle inspection which I accepted. The next day I got a phone call that the car was ready and that the brake pads had about 5000 miles left on them. I picked up the car but they couldn’t find the vehicle inspection report, Which was unfortunate since I wanted to see the measurements on the brake pads. Because they lost the report, they offered me a free Siriusxm subscription which I thought was a nice gesture. The cost of rotating the tires was about $50, which I thought might of been a little pricey. The price for the key replacement, $400, is obscene. More
Service department great as usual. My 2012 Venza has been serviced at Prestige since I purchased it, they stay on top of everything! Top notch been serviced at Prestige since I purchased it, they stay on top of everything! Top notch More
They brook my hood latch and said they didn't so went half on cost. Told me I needed spoke plugs .when I proved had them changed and were supposed to last 100 miles he advised never look at the plugs s j half on cost. Told me I needed spoke plugs .when I proved had them changed and were supposed to last 100 miles he advised never look at the plugs s just assumed. Said I needed wheel alignment I had checked somewhere else was nothing wrong. Told me front breaks will cost $600. I had done for 275. Needed a tire sensor replaced was advised it would cost 150 to check.as had to put on machine.I had done for 45 He had a hand held gadget which checked each tire did not have to be put on a machine. Jeffrey figured I was an old lady so was trying to take advantage More
Fast, friendly service. However requiring a twenty five word minimum response to survey is ridiculous. Keep your service department get rid of whomever does your surveys. word minimum response to survey is ridiculous. Keep your service department get rid of whomever does your surveys. More
Good service and good customer service.. Tacoma truck in a fuel pump recall. Got tribes rotated. Considered the cost expensive. After the recall appointment made called back to get the 5k service added a fuel pump recall. Got tribes rotated. Considered the cost expensive. After the recall appointment made called back to get the 5k service added on. They missed the service request. More
Service was pretty fast and thorough. After service was completed I received a packet of everything that was inspected. They also offered a $35 off coupon. completed I received a packet of everything that was inspected. They also offered a $35 off coupon. More
Great service! Gabi is wonderful! Everyone is accommodating. Car is always washed after service. Never mind waiting for car to be serviced. Waiting area always clean and neat. accommodating. Car is always washed after service. Never mind waiting for car to be serviced. Waiting area always clean and neat. More