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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,135 Reviews

3,135 Reviews of Prestige Toyota of Ramsey - Service Center

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December 16, 2020

I dropped off my car to get a new key fob and have the tires rotated. I was also offered a complementary vehicle inspection which I accepted. The next day I got a phone call that the car was ready and tha More

by SEFROST5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review. Happy Holidays! Ron Gwinnett Prestige Toyota

December 15, 2020

They brook my hood latch and said they didn't so went half on cost. Told me I needed spoke plugs .when I proved had them changed and were supposed to last 100 miles he advised never look at the plugs s j More

by Georganne
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
Dec 17, 2020 -

Prestige Toyota of Ramsey responded

I apologize for your recent visit. Please feel free to contact me at 201-762-7101. Have an enjoyable Holiday Season! Ron Gwinnett Prestige Toyota

December 15, 2020

Service department great as usual. My 2012 Venza has been serviced at Prestige since I purchased it, they stay on top of everything! Top notch More

by BERN_CAPONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 14, 2020

Fast, friendly service. However requiring a twenty five word minimum response to survey is ridiculous. Keep your service department get rid of whomever does your surveys. More

by greerbrianj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Dec 15, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 14, 2020

Good service and good customer service.. Tacoma truck in a fuel pump recall. Got tribes rotated. Considered the cost expensive. After the recall appointment made called back to get the 5k service added More

by KENNEDYHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal
Dec 15, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 14, 2020

Service was pretty fast and thorough. After service was completed I received a packet of everything that was inspected. They also offered a $35 off coupon. More

by robstevens12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Prestige Toyota of Ramsey responded

We truly appreciate you taking the time to provide such great feedback! At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

December 13, 2020

Great service! Gabi is wonderful! Everyone is accommodating. Car is always washed after service. Never mind waiting for car to be serviced. Waiting area always clean and neat. More

by JUDYGJF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Krystal Nugent
Dec 15, 2020 -

Prestige Toyota of Ramsey responded

Judy, thank you for the positive five-star review! It's a pleasure to know Gabi could assist you and provide you with such great service!

December 12, 2020

Service was fine well and quickly. The staff was professional and well mannered. Jeff kept me in there loop on what was happening with my vehicle. More

by Spmcf94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 11, 2020

Brought my 2020 Corolla in for routine service. Gabi is the best advisor and took care of my car's needs promptly. Tech Dan did a great job servicing the vehicle. Excellent experience as always with Gabi. More

by fitzy102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician Dan, Gabi Samman
Dec 15, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 11, 2020

Overall, really good dealership both when buying the car and the ongoing maintenance. And special thanks to Gabi Samman in the service. Have work with him for years and he is excellent in every way!! More

by Frank Dinoia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Dec 15, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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