Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,135 Reviews of Prestige Toyota of Ramsey - Service Center
I dropped off my car to get a new key fob and have the tires rotated. I was also offered a complementary vehicle inspection which I accepted. The next day I got a phone call that the car was ready and tha tires rotated. I was also offered a complementary vehicle inspection which I accepted. The next day I got a phone call that the car was ready and that the brake pads had about 5000 miles left on them. I picked up the car but they couldn’t find the vehicle inspection report, Which was unfortunate since I wanted to see the measurements on the brake pads. Because they lost the report, they offered me a free Siriusxm subscription which I thought was a nice gesture. The cost of rotating the tires was about $50, which I thought might of been a little pricey. The price for the key replacement, $400, is obscene. More
They brook my hood latch and said they didn't so went half on cost. Told me I needed spoke plugs .when I proved had them changed and were supposed to last 100 miles he advised never look at the plugs s j half on cost. Told me I needed spoke plugs .when I proved had them changed and were supposed to last 100 miles he advised never look at the plugs s just assumed. Said I needed wheel alignment I had checked somewhere else was nothing wrong. Told me front breaks will cost $600. I had done for 275. Needed a tire sensor replaced was advised it would cost 150 to check.as had to put on machine.I had done for 45 He had a hand held gadget which checked each tire did not have to be put on a machine. Jeffrey figured I was an old lady so was trying to take advantage More
Service department great as usual. My 2012 Venza has been serviced at Prestige since I purchased it, they stay on top of everything! Top notch been serviced at Prestige since I purchased it, they stay on top of everything! Top notch More
Fast, friendly service. However requiring a twenty five word minimum response to survey is ridiculous. Keep your service department get rid of whomever does your surveys. word minimum response to survey is ridiculous. Keep your service department get rid of whomever does your surveys. More
Good service and good customer service.. Tacoma truck in a fuel pump recall. Got tribes rotated. Considered the cost expensive. After the recall appointment made called back to get the 5k service added a fuel pump recall. Got tribes rotated. Considered the cost expensive. After the recall appointment made called back to get the 5k service added on. They missed the service request. More
Service was pretty fast and thorough. After service was completed I received a packet of everything that was inspected. They also offered a $35 off coupon. completed I received a packet of everything that was inspected. They also offered a $35 off coupon. More
Great service! Gabi is wonderful! Everyone is accommodating. Car is always washed after service. Never mind waiting for car to be serviced. Waiting area always clean and neat. accommodating. Car is always washed after service. Never mind waiting for car to be serviced. Waiting area always clean and neat. More
Service was fine well and quickly. The staff was professional and well mannered. Jeff kept me in there loop on what was happening with my vehicle. professional and well mannered. Jeff kept me in there loop on what was happening with my vehicle. More
Brought my 2020 Corolla in for routine service. Gabi is the best advisor and took care of my car's needs promptly. Tech Dan did a great job servicing the vehicle. Excellent experience as always with Gabi. the best advisor and took care of my car's needs promptly. Tech Dan did a great job servicing the vehicle. Excellent experience as always with Gabi. More
Overall, really good dealership both when buying the car and the ongoing maintenance. And special thanks to Gabi Samman in the service. Have work with him for years and he is excellent in every way!! and the ongoing maintenance. And special thanks to Gabi Samman in the service. Have work with him for years and he is excellent in every way!! More