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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,134 Reviews

3,134 Reviews of Prestige Toyota of Ramsey - Service Center

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November 27, 2020

Gabi was very accommodating on getting my 4Runner in and out for the service while limiting the time I needed to spend away from work More

by anthonyklinga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Dec 01, 2020 -

Prestige Toyota of Ramsey responded

Anthony, thank you for the positive five-star review! We're so pleased to hear you had a great experience at our dealership and look forward to seeing you again in the future!

November 27, 2020

Only in for oil change tire rotation multi point inspection. A concern I have is that many of the service advisers / writers are no longer there at Prestige. That makes me wonder why they left to an More

by CAPTNSACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Aiello
Dec 01, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! We look forward to working with you again in the future!

November 25, 2020

I brought my vehicle to Prestige Toyota to have a recall performed. Krystal and team did a great job and kept me informed at every step. Excellent experience. More

by DND9405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett, Krystal Nugent
Dec 01, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with our team!

November 24, 2020

Technician did not fully diagnose the issue resulting in delay in the return of the vehicle. The vehicle upon return had grease and hand prints on the headliner due to the work performed. A followup visit t More

by PETER_VDH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Prestige Toyota of Ramsey responded

Please accept my apology for the finger prints. Ron Gwinnett Service Manager Prestige Toyota

November 24, 2020

Gabi was excellent. He kept us abreast as to what is going on and when to expect our vehicle. I gave a service rating of only 4 stars as the tow service took 2 days to get my car to tow it to the Toyot More

by IRMA6
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Nov 25, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback! We're pleased to know Gabi could assist you and make your experience a good one. We apologize for the tow service and if we can assist you further please do not hesitate to contact us at (844) 838-7792.

November 23, 2020

Always fast efficient service from these guys. Great customer service, friendly, they know what they're doing. Comfortable waiting room reasonable prices. Best place for Toyota service More

by HG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review and 5 Star rating for Jeff Cicero Ron Gwinnett Service Manager Prestige Toyota of Ramsey

November 23, 2020

Gabi is very proactive, courteous and professional- keep customer I formed of progress of service. A pleasure to work with since I purchased my Supra. More

by jeanninebarbetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Nov 25, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy to hear you had a pleasant experience working with Gabi and we look forward to seeing you again in the future!

November 23, 2020

Excellent service advisor ! Krystal was very friendly and kept me informed of all time frames, made sure I knew what was going on and when. Hope to have her next time I’m back! More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to write a review on your recent experience with Krystal. Ron Gwinnett Service Manager Prestige Toyota of Ramsey

November 23, 2020

Gabi is an excellent service advisor to help service my vehicle. I would definitely go to recommend him again to service my car! No complaints about my experience at the service department! More

by NALMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Nov 25, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Gabi!

November 21, 2020

Awesome!!!I brought in my 2019 Rav4 Hybrid in November Awesome!!! I brought in my 2019 Rav4 Hybrid in November of 2020 for the 15K service and two warranty issues to Prestige Toyota of Ramsey. This deale More

by pondhillsandi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Gwinnett, Krystal Nugent
Nov 23, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such positive feedback! We're so pleased that our team went above and beyond to ensure your experience was a five-star one! We truly appreciate your kind words and look forward to seeing you again in the future!

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