Prestige Toyota of Ramsey - Service Center

From the moment that I entered the service shop I was treated with respect. Everyone was courteous and professional. The work was done in the expected time frame. treated with respect. Everyone was courteous and professional. The work was done in the expected time frame. More

Courteous and politeService was timely and professional Courteous and polite Service was timely and professional It was for a recall and it was completed I wish it would have been faster but.. Courteous and polite Service was timely and professional It was for a recall and it was completed I wish it would have been faster but.. More

I sat for 1.5 hours for a software update on my vehicle - to fix the issue I was having. Only to pull out and same issue happened. Turned around and went back and rep said to delete phone from pairing w to fix the issue I was having. Only to pull out and same issue happened. Turned around and went back and rep said to delete phone from pairing with car wait a week and repare it. Honestly a complete waste of time and still no resolution. More

I went to Prestige Toyota of Ramsey to have my brakes replaced because they were making a horrible screeching sound. The employees were very friendly and I was taken care of extremely quickly, especially replaced because they were making a horrible screeching sound. The employees were very friendly and I was taken care of extremely quickly, especially for a Saturday. I highly recommend visiting this location. More

Worst service ever. Your service department left me stranded at your dealership sales dept. I am in the marked for a new car, while I was getting my oil changed I asked for a ride to sales.. I had to c stranded at your dealership sales dept. I am in the marked for a new car, while I was getting my oil changed I asked for a ride to sales.. I had to call Pete at 310 he said the car would be do e soon. I called to get a ride back at , 324,and was told by the ditsy woman that answered that the driver would call me when he was on his way as they were very busy. I called at 404 to find out that they were closed and had left me stranded.. Carlos the sales agent at the dealership wasn't too concerned. I finally found ONE person that took this seriously. He was able to get the service mgr on the phone. He also got me a ride back to the service dept. The sevice mgr did not take responsibility for what happened he was only concerned with getting the 108 dollar bill paid. I did not receive my point Inspection sheet and did not offer to compensate me for the grief that his department put me through. He just didnt care. I have told everyone I know this story. You have lost a loyal customer. And a sale. Toyota is not the company it used to be. More

Very responsive and trustworthy dealership! We have been taking our Toyotas here for years. They are thorough and give free car washes. Also they do not try to talk you into doing more than you feel is nece taking our Toyotas here for years. They are thorough and give free car washes. Also they do not try to talk you into doing more than you feel is necessary. More

Great team that provided great service. They continued to update me on status of work and I greatly appreciate all the work that they did!! update me on status of work and I greatly appreciate all the work that they did!! More

Gabi Samman was very helpful during our service time. Excellent company to deal with and excellent service. Thank you Gabi for everything. We appreciate all your help Excellent company to deal with and excellent service. Thank you Gabi for everything. We appreciate all your help More

Each time I visit the service department i am assisted by knowledgeable employees who are willing to help and answer any questions i might have. knowledgeable employees who are willing to help and answer any questions i might have. More

The person who took care of me made me understand what needed to be done in a clear way. He kept me informed and was very nice needed to be done in a clear way. He kept me informed and was very nice More