Prestige Toyota of Ramsey - Service Center

I have been going there for many years, service is always up to par, will be coming back in April for a new car lease. always up to par, will be coming back in April for a new car lease. More

I leased my vehicle in the summer of 2019 and Prestige has been nothing but professional and courteous answering any questions or concerns I may have. has been nothing but professional and courteous answering any questions or concerns I may have. More

I was disappointed with the service this time. I understand that Covid is putting a strain on things, but the people I dealt with were not very friendly and it was a different group than I usually d understand that Covid is putting a strain on things, but the people I dealt with were not very friendly and it was a different group than I usually deal with. I also felt like I was Being sold something I didn’t need, Lugnuts for example. More

We have been to this dealership many times over the past number of years. Service is always excellent. Jeffrey Cicero was outstanding yesterday with taking care of two of our cars (2017 Prius and 2006 Pri number of years. Service is always excellent. Jeffrey Cicero was outstanding yesterday with taking care of two of our cars (2017 Prius and 2006 Prius). We were extremely pleased with his knowledge and helpfulness.. More

Jeffrey C was extremely good, taking care of my new Camry indedd a Prestige services, Together with Jeff J. an excellent car dealer, like no other. indedd a Prestige services, Together with Jeff J. an excellent car dealer, like no other. More

Courteous and politeService was timely and professional Courteous and polite Service was timely and professional It was for a recall and it was completed I wish it would have been faster but.. Courteous and polite Service was timely and professional It was for a recall and it was completed I wish it would have been faster but.. More

From the moment that I entered the service shop I was treated with respect. Everyone was courteous and professional. The work was done in the expected time frame. treated with respect. Everyone was courteous and professional. The work was done in the expected time frame. More

I sat for 1.5 hours for a software update on my vehicle - to fix the issue I was having. Only to pull out and same issue happened. Turned around and went back and rep said to delete phone from pairing w to fix the issue I was having. Only to pull out and same issue happened. Turned around and went back and rep said to delete phone from pairing with car wait a week and repare it. Honestly a complete waste of time and still no resolution. More

I went to Prestige Toyota of Ramsey to have my brakes replaced because they were making a horrible screeching sound. The employees were very friendly and I was taken care of extremely quickly, especially replaced because they were making a horrible screeching sound. The employees were very friendly and I was taken care of extremely quickly, especially for a Saturday. I highly recommend visiting this location. More

Worst service ever. Your service department left me stranded at your dealership sales dept. I am in the marked for a new car, while I was getting my oil changed I asked for a ride to sales.. I had to c stranded at your dealership sales dept. I am in the marked for a new car, while I was getting my oil changed I asked for a ride to sales.. I had to call Pete at 310 he said the car would be do e soon. I called to get a ride back at , 324,and was told by the ditsy woman that answered that the driver would call me when he was on his way as they were very busy. I called at 404 to find out that they were closed and had left me stranded.. Carlos the sales agent at the dealership wasn't too concerned. I finally found ONE person that took this seriously. He was able to get the service mgr on the phone. He also got me a ride back to the service dept. The sevice mgr did not take responsibility for what happened he was only concerned with getting the 108 dollar bill paid. I did not receive my point Inspection sheet and did not offer to compensate me for the grief that his department put me through. He just didnt care. I have told everyone I know this story. You have lost a loyal customer. And a sale. Toyota is not the company it used to be. More