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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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June 29, 2023

I was promised 2 accessories by the dealership as my deal to purchase the car there. I could have purchased the car at the other Toyota dealership in Rockland County. One of the accessories I kept on checkin More

by PROJECTS
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Raymundo Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
Jun 30, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the inconvenience. We would like to discuss this further and resolve the issue. Please contact Harshal Patel at hpatel@dchusa.com so we could get this rectified. Thank you.

June 29, 2023

Elena was extremely professional and did a fantastic job explain the details and cost of the work on my truck More

by Anonymous
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Elena is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

June 29, 2023

Wayne and team did a great job servicing my 2016 RAV4. Wayne worked wit me to determine service options that I needed. More

by cjzannini
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Wayne and our team members were able to take care of your vehicle in a timely manner!

June 29, 2023

Prompt, polite, and knowledgeable. Wayne was quick to help and answered all of my questions. More

by PARADISO18
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 29, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Wayne provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 28, 2023

Great service. Corrected problem promptly. Associate was polite. Will definitely come back. Nice waiting area. More

by SHERRYBENNETT11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 28, 2023

Elena is absolutely wonderful! She is conscientious, caring and so helpful! She always goes the extra mile to create a great experience. More

by Mauramaier108@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Elena was able to assist you throughout your visit. We hope to see you again!

June 28, 2023

Efficient and friendly service. Muhammad was tremendous and he made sure the car was ready for my 18 year old daughter to drive a long distance. More

by nslott
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Mohammad was able to take care of your vehicle in a timely manner!

June 28, 2023

Carolin listened to my concerns an had them resolved in a timely manner an kept me in the loop More

by Hampton53
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Caroline was able to assist you during your recent visit.

June 27, 2023

Mohammed is easy to work with and made the service process clear and easy to understand. More

by CAROLINEPHOFFMAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Mohammed was able to assist you throughout your visit. We hope to see you again!

June 26, 2023

Jeff is always professional and communicates with you about what is going on with your car and when it will be ready. Love the car wash too! More

by myhomeassistant
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Jeff was so helpful during your recent visit!

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