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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,133 Reviews

3,133 Reviews of Prestige Toyota of Ramsey - Service Center

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October 19, 2020

Great service. Very professional. Kept you informed on progress of repairs. Caroline one of the best service advisors they have. But all of them are great. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review, Jim! We're happy to hear you had such a great experience at our dealership and look forward to working with you again in the future!

October 19, 2020

Appointments are a fiction. Show 2 hours early and you get served! So a 4 hour wait for me who showed up on time. MANAGEMENT needs to address this. Would your dentist let you show up hours early fo More

by dozotjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your input and please accept my apology for this service experience. Ron Gwinnett Service Manager 201-762-7101

October 16, 2020

I was pleased that I only had to wait a little less than an hour to have my car serviced. Went for a walk and had Jeffrey text me when my car was ready. More

by RDH39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 16, 2020

Great in every way- from the time you pull-up to your drive away, they’ve got you covered! They’re all over it- really More

by SCOTT@DSOMARKETWATCH.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All, Peter Iuculano, Brad Aiello, Ron Gwinnett, Gabi Samman, Krystal Nugent
Oct 19, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

October 16, 2020

The service of my vehicle was done promptly and completely in less time than originally quoted. The transportation from and back to the facility was arranged quickly and easily. The experience was More

by aldaini59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Oct 19, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review! It's great to know that you had such a great experience at our dealership!

October 15, 2020

Great service. I was given a timely appointment and the service rep was attentive to my concerns. The service tech was excellent and showed me how to access my trunk with the mechanical key. More

by dougcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Oct 16, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review, Doug! We're happy you had such a great experience at our dealership and we look forward to working with you again in the future!

October 15, 2020

Gabi Samman was so great! Personable and efficient!Thank Gabi Samman was so great! Personable and efficient! Thank you! He was quick and answered all of my questions ....I was made to feel very comfortable! More

by SAKANE22@optonline.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Oct 16, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're happy to hear Gabi could assist you and provide you with excellent service. We look forward to working with you again in the future!

October 14, 2020

I brought my 2013 Camry Hybrid for service (oil change). As usual, the service was quite good and the price was not bad at all (with coupon found in their website). Caroline didn't try to push for further s More

by pvelasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! It's great to know Caroline could assist you and provide you with excellent service. We hope you love driving around in your 2013 Camry Hybrid!

October 14, 2020

Nice people and good service. Waiting room is clean and spacious. I am not happy that you need so many words. I have said enough More

by bethholly78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review, Beth!

October 13, 2020

Had a warranty issue and a recall. They took me the same day I called, ordered the parts, and made the repairs as soon as the parts came in. No questions asked. More

by mjt102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett, Gabi Samman
Oct 14, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! We're happy to hear you had such a great experience at our dealership!

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